Leona Velez

Outsourcing Transcription - “You get what you pay for”

Information compiled from www.elance.com and www.infoaces.com.

There are many facets of today’s business where outsourcing serves useful and vital roles in the development of a company. Transcription is almost always not among those. There are two primary reasons why outsourcing transcription work is difficult. First, transcription demands a firm grasp of the English language – and not just proper English. Second, a good transcriptionist should have a feel for the environment directly related to the work.

At first glance it would seem that fast typing speed, strong grammar skills, and solid listening skills the only essentials of transcription. And, in a lot of cases this works. However, upon closer examination it is clear that native English speakers have a literal head start on the foreign outsourced workers. The results are sometimes comical. For example, everyone has heard of CIGNA. Everyone is on the U.S., that is. We’ve received work with ‘CIGNA’ spelled signet. The spell checker won’t catch it. A proof reading by the outsourced transcriptionist won’t catch it. A native speaker would have never made this error to begin with.

Many times price is the single most contributing factor in outsourcing selection. All things being equal that’s enough to tip the balance. With transcription it is important to remember that all things are not equal. When you select a non-native transcriber, you will encounter numerous errors. I suggest checking out the feedback and testimonials of others. Transcribers with amazing feedback usually already have a solid load of repeat work. Their prices aren’t as flexible, because their work is usually in constant demand. There’s a reason for it. It’s hard to find a good transcriber. Trust me. I’ve tried in cases where I get swamped with work. Info Aces Transcription Services

“You get what you pay for.”

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