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When we talk about customer loyalty, it usually meansthe customer being loyal to the company. That should bea great result to aim for, but it isn't the ... the story. Real customer loyalty com
Choosing a name for this article was ... ... one I came up with paled into ... the greatest title ever ... to Win Friends and ... ... Carnegie l
A friend of mine was given a million pounds ... week. He isn't a ... though. For the ... years he has been Managing Director of a ... owned by a very rich man. The very
... 101: The Complete Guide to ... Buying ... Your ... ... by Ann Dugan, ... by the ... of ... ... Centers ... up by C
... and ... can give these tips to their Customer service people in the hope that they will help to keep the customer ... After all the hard work of selling the product or ...
1. A low overhead and startup ... is any fixed cost that accrues whether you make a dimeor not. They include; rent, ... ... phone ... Starting a business can be costly i
The scene is typical. Two people in ... areasof the country each start a ... They both havethe same ... the same training andeach one selects an optimum ... a year
It is ... to pick up a ... or listen to a business news ... without being greeted with the news of another massive ... layoff or cutback. The economy catches a chill and as a
... Profits Fell 43% in 1st Quarter" ... the 15 May 2001, Wall Street Journal ... The article went on to say that: "The nation's (1700) largest ... posted one of the worst
a.k.a. PROTECT YOUR ... ... ... & AVOID BREAKING U.S. LAWThe other day one of our overseas clients called in a state of near panic, to ask a ... At issue was whether t
Most ... relish upcoming major business ... sessions with about the same zest as they do a root canal at their friendly dentist. The stakes are always high. ... too hard and the d
There is a common ... these days that if you haven't got ... to medium sized business online yet you're too late. As long youlearn from the first wave of Net ... you can actu
... is the currency of today's world. Those who ... are the most powerful people on the planet - and theones with the most bulging bank ... The timely delivery of vital in
The best ... not only have a clear vision of their ... but they seem to have clear vision right into the ... They know that even the toughest ... tender hearts.
What is the focus of your ... Actually deep down, what does your business really ... If you look closely at any ... ... you'll find that it's main ... is service to ot






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