Planning Procedures for Building Effective Management Systems: Phase II

Jan 18
18:15

2005

Chris Anderson

Chris Anderson

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You have ... to publish this article free of charge, as long as the resource box is included with the article. If you do run my article, a courtesy reply to ... would be greatl

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You have permission to publish this article free of charge,Planning Procedures for Building Effective Management Systems: Phase II Articles as long as the resource box is included with the article. If you do run my article, a courtesy reply to sean@bizmanualz.com would be greatly appreciated. This article is 548 words long including the resource box. Thanks for your interest.Part One of Series: Discovery Next Week: DevelopmentHave you ever had the opportunity to watch the construction of a large building? The daily progress from foundation to top floor is truly amazing, and if you’re like me, you wonder “how does it all happen?” The answer: it takes a lot of planning.The Planning PhaseA complex construction job clearly requires planning in excruciating detail to orchestrate materials and manpower. Inadequate planning can result in waste, delays and a shoddy end-product.Building an effective management system is equally dependent on executing a strong planning phase. This article is the second of five that describe how to build such a system in your organization.Writing ProceduresThe planning stage is arguably the most important step in any large-scale project. If you fail to plan properly, everything else will likely follow this failure.Just as a construction contractor wouldn’t dare start ordering materials or pounding nails without a plan, your firm must avoid moving too quickly into the actual development phase of writing procedures that are the basis of an effective management system.Business AssessmentUsing the construction analogy, the first step is typically a survey of the parcel of land on which to construct your building. You’ll examine such conditions as utilities, roads, property grade and soil. In a management system development project, we call this step a GAP Analysis, because it articulates what the “gap” between current reality in your organization and your stated objectives. Recall that the objectives and measurable effectiveness criteria were established in Phase I – Discovery. The results of the Gap Analysis are used as inputs to produce a project plan.Planning the ProjectThe Project Plan details the materials and tools that will help management control the project as well set budgets and schedules. Most of us are familiar with the components necessary to manage the conversion of a bare piece of land into the architect’s vision: drawings, bids, permits, contracts, work orders, and inspections. But what is required to develop a management system?Your project planning phase includes producing these components that will greatly ease the Development and Implementation Phases (III and IV, respectively) and make for an overall solid structure:•Project roles and responsibilities•Organization chart •Activities, resources, dates •Reviews structure •Status reports •Document control and format •Process map •Compliance requirements •Training, implementation, testing and audit plansReview the Process MapBefore concluding the Planning Phase, a review is conducted of each component with emphasis on the process map and effectiveness criteria to ensure alignment with identified organizational goals. This check will help eliminate project drift in the coming phases.The Planning Phase takes from 2-4 weeks.