Simple Communication Tips That Build Business
Whether you are in an office wearing a suit or at home in jeans and a sweatshirt, your communication needs to be polished to consistently close business. Here are some successful business communication basics.
Studies show that words only convey 7% of meaning. Tonality provides 38% of our understanding and body language. 55%. Keep this in mind when writing e-mail.
* Be short and factual in your communication. People are busy and long e-mails are less likely to be read.
Prepare Your Self
When you are not the right mood, do something to lighten up. Put on music and dance. Read or listen to an inspirational message. Place pictures of your dream home or travel or loved ones in your workspace. Be willing to be silly. Could you smile, if you wore a red clown’s nose while making calls? Working at home means you have more options than in an office.
* Ask whether your client has enough time for your call. If they say no, reschedule and call another time.
· If they are fast-paced and task oriented. They will appreciate your getting right to the point. Don’t waste their time. Tell them what you need and ask for a decision. They will appreciate your no-nonsense approach.
· If they are fast-paced and social, be prepared to name drop. They will want to know who else uses your product. They will be interested in meetings were lots of other people are present.
· If they are slower paced and very friendly. They may want to take their time in making a decision. You can help them make a decision more quickly if you tell them all the ways that you minimize their risk. They will want to know about guarantees and proven results.
· Someone who is slower paced and is detail oriented, may want lots of facts. They may want ingredients and proof of results as well as certifications, comparisons, and documentation. They are likely to ask questions for which you not have the answer. Be honest at all times. If a question doesn’t make sense, feel free to ask, “ Why is that important to you?”
Every phone conversation is an opportunity to improve your skills. Some people you call will be a delight, others may be downright rude. Keep it light! If you look at it as a game, it can be far more enjoyable.
The strongest relationships are made in face to face meetings. It is very acceptable to meet people in coffee shops and over meals. Find time to meet with people in some of the following ways:
* Networking Meetings.
Celebrate the opportunity to work from home. You have the flexibility to control your destiny.
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ABOUT THE AUTHOR
Are you tired of struggling for success? Carole Hodges provides the kind of guidance that business owners need in this busy world. Get your Special Report: Attitudes that Complicate Your Life and Paralyze Your Business and simple tips to make change NOW. http://findingthesource.com