Susan Hart

Staff Paging -- They Mean Better Service for Your Customers

Give your customers a pager, and they will feel like they own the world!  It's a small thing but it gives them a sense of control.  Without a pager, they feel like they may miss their because they didn't hear the announcement or they were out of earshot. 

Give your customers a pager, and they will feel like they own the world!  It's a small thing but it gives them a sense of control.  Without a pager, they feel like they may miss their because they didn't hear the announcement or they were out of earshot.  Customers will hover in the waiting are, creating congestion, and they won't be sitting in the bar eating and drinking additional product.  This is the place where  coaster pagers as well as pagers for staff, come in extremely handy because, they can be used to both notify customers and staff, as well as serving as a regular coaster for customers' drinks.  Staff will be able to move more efficiently when they are paged, also. 

Coaster pagers can be used in fast food as well as full-service restaurants, plus many other locations.  Staff pagers are used in medical facilities, many businesses such as shipping ones,  as well as restaurants and a lot of other businesses.  Some of the pluses and advantages to using a pager are: 1) Crowding in waiting areas is reduced, which increases safety. 2) Improved efficiency for staff and their customers. 3) Labor expenses are reduced.  4) Food quality is kept up. 5) Overhead paging can be annoying and can interrupt customers' conversations, or make them jump. 6) They discretely notify guests that their seating is ready.  7) Pagers will maximize revenue for restaurants and other food venues.

Guest and staff pagers are superior, and simple, tools for a business where customers can be kept waiting and staff need to be moved around in an efficient manner.  Restaurants produce the majority of their income stream in a fairly short span of time.  If everyone is happy, including the staff, then customers will come back.  A paging system for customers greatly enhances revenue, because it makes the time period from when a customer walks in, to when they walk out, quite a bit shorter.  An well-run operation makes more money, and customers and staff are both kept satisfied. 

Some additional benefits of pagers include:  1) The ability to seat more people much more quickly.  2) Reduce and possibly eliminate no-shows and walk-aways.  3) Decrease noise pollution from crackly and loud PA announcements.

If customers walk outside of a pager's range, there are other ones that can be used that will alert customers with a text message.  If customers know that they will be notified when their seating is ready, then they are relaxed and may buy more, and they are definitely happier.  Staff that are kept busy and that feel useful, will always lend their expertise to a place of business. 

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