Sidney Morrison

Top Tips For Salespeople To Follow To Gain More Trust From Customers

A list of tips that you can follow, specially if you are involved with sales, to establish a better bond with your customers.

These are tips to gain more trust or bonding with your customer, which is very valuable information if you are an upstart salesperson or have a career that has something to do with sales:

First and foremost is watching your manners. Etiquette is a highly important aspect in selling to people. Whether you're on the phone, out to lunch or competing with another sales agent for face time, you'll get a lot further with sugar than you will with vinegar.

In relation to having good manners, be respectful of the customers' time. Ask them if they have a minute to spare. You could cost yourself more than a sales call if you run right over someone without clarifying this point. Some people are afraid they'll get a negative response, but a no today may open the door tomorrow to an even better yes. If you respect their time, they'll respect yours.

This next tip is also very important. Be truthful. If you don't know the right answer, then you shouldn't even attempt in making one up. Customers will respect the fact that you didn't just say something to pacify them. Imagine this, they may take your untruthful answers to your superior and if your answers were really bad, you'll look even worse and you wont' find yourself back in their office anytime soon.

And of course there's also the reading of the customer's body language. You can read up on the art of how to interpret a person's actions. There are plenty of books, sites and workshops on just this subject. It can save you time, money and aggravation. Simple things such as a sitting position, arm crossing or fidgeting can reveal a whole lot of information on what they are actually thinking.

Last but not least is to not forget to say "Thank you!". There are millions of salespeople in the world today and it just makes you wonder how many take the time to write a personal thank you to the person who carved out a spot in their day to listen to a sales pitch. It can be as simple as a two-liner but it will definitely place you in front of a whole lot  who didn't.

With these tips, the next time you meet with a customer, you should be well-equipped to close a deal. Happy Selling!

Article Tags: Gain More Trust, Gain More, More Trust

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