Tough Questions for Tough Times
There's a lot of uncertainty out there, no matter what kind of organization you work in. Most of us are wondering what the future holds and some are even asking challenging questions about it. Being able to respond to uncertainty with confidence and dignity is the mark of a strong leader. Are you prepared to answer the tough questions? This article allows you to consider your own preparedness.
While you are focusing on the future, others in your organization may be struggling with the present. How you respond to questions about organizational changes, regardless of the nature of the change, will impact how you are perceived now and in the future. While employees may be asking questions like, "will I have a job?" "who are the decision makers?" and "what options do I have?" you should be asking yourself and your organization's leaders questions like:
· How will we communicate the message of change?
· Where can employees get answers to their questions about organizational changes?
· How will we say goodbye if people will be leaving our organization?
· How will we greet new employees who may be joining us due to restructuring?
· How can we convey compassion and respect for employees who may be facing a loss?
· What resources will be made available to employees who may be laid off?
· How can we refocus the workforce on critical activities like maintaining customer loyalty and
· How can we show appreciation to employees who go the extra mile during tough times?
Regardless of your organization or industry, you are probably facing challenges that you've not faced before. Have you covered all of your bases and considered the impact changes will have on the people you depend upon most?
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ABOUT THE AUTHOR
Marnie E. Green is Principal Consultant of the Chandler, AZ-based Management Education Group, Inc. Green is a speaker, author, and consultant who helps organizations develop confident leaders. Contact Green at phone: 480-705-9394 email: firstname.lastname@example.org web site: http://www.managementeducationgroup.com.
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