Why VoIP Is a Hot Topic Among Small Business Owners?

Jan 26
17:39

2021

Robert Marsden

Robert Marsden

  • Share this article on Facebook
  • Share this article on Twitter
  • Share this article on Linkedin

At Utility Umbrella, we provide excellent features of VoIP-based Virtual Phone Systems for small businesses at very affordable rates. We offer business VoIP providers UK and virtual PBX phone systems for small businesses.

mediaimage

VoIP software has been booming over the past years. It has rapidly replaced traditional hard-wired telephone systems. It doesn’t matter what VoIP you choose for your businesses,Why VoIP Is a Hot Topic Among Small Business Owners? Articles but I am sure you will get many benefits when you will switch from traditional phone systems to VoIP software.

Here are few benefits of choosing VoIP for your business:

Budget-Friendly - Firstly Voice Over Internet Protocol is a cloud-based software and delivered over the internet so it saves extra hardware costing.

Secondly, no add-on features required, not much maintenance required so it saves our extra costs here. 

Time-Saving & Streamlined Business productivity - Unified messaging feature eliminates the burden of checking voice emails as messages are delivered as an email.

With IM(instant messaging) features of hosted Voice over Internet Protocol systems help you send important messages and files during the call, hence increasing your business productivity.

Conduct Important meetings from anywhere - In today’s hyper-connected era where everything is online, choosing the right cloud technologies is critical. VoIP allows you to communicate with your employees from anywhere to conduct important meetings and conference calls more efficiently and creates a constantly connected team.

Improve customer support - Advanced features of VoIP like personalized customer support, multichannel customer support, automating manual tasks, smart case routing, etc puts all of your data in one place and helps you to contact your customers from any location.

Provides security - With the increase in the number of technologies, the number of spam calls has also grown. This is just because of insecure customer data. With the help of sophisticated data security technologies such as identity management and encryption, VoIP enhances the overall security of your systems. 

Advanced call analytics options - With Voice over Internet Protocol, you get advanced call analytic options like, call recording to record important calls, CRM integrations to analyze customer data captured across the system, and understanding customer sentiments and experiences.

Maintenance and ease of use - Voice Over Internet Protocol systems are easy to set up than analog phone systems as they include bulky hardware and multiple components.

All in one - Whether you handle a small company or a big organization, with the help of  VoIP you can establish a big business present anywhere in the world from any location. It is cost-effective, scalable, multichannel customer support, more secure, saves your time, and gives you many advanced features.

There are no limitations to using Voice services in London. Make a list of your company priorities and choose the best VoIP providers in the UK according to your company requirement.

Nowadays, Session Initiation Protocol (SIP) is a hot topic for small businesses. It helps to manage multimedia communication for business purposes.

The SIP system works through the internet, which makes reliable and secure calls. For a secure business conversation, SIP phones would be a great choice.

We are one of the leading VoIP providers in London. To get more information, please feel free to call our experts. We will help you to grow your business with us.

Types of Session Initiation Protocol

These phones are of two categories, softphones & hard phones.

Softphones work with VoIP apps or calling software. Hard phones work with desk phones or speakerphones.

If you need a SIP phone for your company, please book a call.

Advantages of hard phones: You will get a full-color display, multiple extensions, Bluetooth & Wi-Fi compatibility.

A disadvantage of hard phones: This is stationary.


Advantage of softphone: You can use this system anytime and anywhere.

Once the VoIP application is installed on your laptop or smartphone, you need to just put on a headset & microphone for an excellent calling experience.


Disadvantages of Softphone: For calling through softphones, you should have an internet connection.


Nowadays, the tradition of working from home has increased. Over the coming year, most of the people will start working from remote locations. This is the reason business owners are looking for low-cost calling options rather than desktop phones.

In that condition, the best alternative is a SIP phone. Low-cost maintenance, quick set up and minimum calling bills are the specifications of SIP softphone.

How SIP phone works:

PBX (Private Branch Exchange): your on-premises system that manages your calls
PRI (Primary Rate Interface) lines: These lines connect calls to the PSTN
PSTN (Public Switched Telephone Network): the network that routes calls to their destination

If you live in the United Kingdom, you should choose Utility Umbrella VoIP phone service for your business.

To run a successful business, we need to have a hassle-free way of communicating with clients.

IP phones play a vital role to communicate with clients or business partners.

It has awesome features, which will surprise you. If you are still waiting to get an IP connection, you must contact the VoIP provider London.

Utility Umbrella provides awesome features and offers for its customers. You can enjoy exclusive offers as a new user for your business calls.

Now let's have a look at features that will make your work easier.

Port your old number
When a business owner switches their phone system, their main concern is not to lose its customer base. Many of them do not want new numbers.
Here, you do not need to worry, because VoIP allows you to port your old number and it costs nothing.

Auto-provisioning
For a small company, the installation of approx 30-40 phones may take a few days. This can cause trouble for your work.

However, VoIP works on plug and play functionality. There is no need to mess up your work for long hours or days.

Call recording function
The call recording feature is one of the most useful things for a company. It helps your business from potential legal action. Sometimes it also can be used for feedback or training purposes.

Switch to Utility Umbrella for free of cost call recording feature. You do not need to install any additional software or hardware for that.

Toll-free and local numbers
When you switch to our VoIP phone system, then you will get an offer for an inexpensive toll-free number. Your customers can call you from any location.

The option of call logging
The call logging option allows you to track unauthorized and fraudulent calls. When you use a VoIP phone system for small business, it will help you log calls and keep track of calls for your marketing needs.

There are many things which you can enjoy with VoIP phones. To know more, please feel free to book a call with us and avail of these facilities.