A look at the importance of ITIL Training and Certification programs for aspiring IT Service professionals. The need for qualified IT professionals certified in ITIL continues to grow and more and more businesses are requiring certification. As such, it is important to learn about ITIL, where and how to get certified, and the career opportunities that await.
The ITIL, or the Information Technology Infrastructure Library, is a set of standards that set out a framework for IT operations and practices. The ITIL Certification
is an important certification in the IT field, and many people are now
using this as a stepping stone to build their careers. As businesses
become more and more reliant on IT, this certification has gained
importance and is now seen as a requirement for IT professionals.
There are different levels of ITIL Certification
that you have to go through. The first level is the ITIL Foundation
Certification, which is the basic or beginner level. What it involves is
the basic information that relates to IT service delivery and service
support. The Foundation Certification exam is a multiple choice exam;
which you need to pass in order to qualify for the next levels in this
process. It covers 13 modules which are then divided into Service
Delivery and Service support. These exams are arranged by the EXIN and
the ISEB and you can easily find out their details online.
Once
you have the Foundation Certification, you can go for the next level
that is the Practitioner Certification. This focuses more on application
and implementation of IT services and how much in depth knowledge you
have; about the field. Service Management is an important part of the
Practitioner level, and so is customer and IT organization
communication. Some other key areas are IT support
and control. This level of certification is a good option for people
working as team leaders, who then want to expand their areas of
knowledge.
The next and the final level in the ITIL Certification
is the ITIL Service Manager Certification. This is for IT
professionals, who have good knowledge about their field along with a
good amount of experience. This is a certification which can be quite
difficult, which is why an extensive training and learning is required
before you can take this test. However, it is important to understand
that only studying and training will not get you that far because a good
experience can also make a lot of difference. Around 60% of this
certification is based on practical implementation and the rest includes
theory.
As you pass each stage, you go higher up in the ITIL Certification levels. Although it may seem time consuming, the rewards are worth the effort you put into it.
