The Different Levels Of ITIL Certification And What They Mean For Your Future

Oct 2
18:18

2011

Kelsey Libby

Kelsey Libby

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The Information Technology Infrastructure Library (ITIL) has evolved significantly since the 1980's when it was originally organized. Businesses are using it to effectively and efficiently implement their IT services, and IT professionals are using it to advance their career. Read on for more information about this growing resource and profession.

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ITIL training is now becoming a popular form of training in IT industries all over the world. Many IT professionals and companies are going for this training,The Different Levels Of ITIL Certification And What They Mean For Your Future Articles and those who are certified have a better chance of gaining successful employment. Standing for Information Technology Infrastructure Library, ITIL provides codes of practice and standards which aim to improve IT services provided in this sector. The main purpose of which, is to hold IT services to a new level of standards.

ITIL training includes a variety of topics, each of which provide essential information for a business utilizing IT services and professionals. The first level of ITIL certification is the Foundation Certification, which covers all the basics of information technology. This includes things such as the components of IT that are the hardware, software and human resources. What you will learn about these three things, is how they fit together in the system as a whole, and what importance each has for providing superior services. There are two main modules in this level, which include Service Delivery and Service Support.

The second level of ITIL certification is the Practitioner Certificate, where you will learn about the implementation of the information provided in the first module. Here, some of the main modules that you will be studying are what's known as "Agree and Define", and "Support and Restore". These modules will help you understand the whole IT service system, and how different components work with one another within this system. It will also help you understand how to bring about a change, and provide better services to your customers. Further, and pretty much the ultimate goal, it will bring good impact on performance of company utilizing your skills.

The final level of ITIL certification is the Master level, and this focuses more on the management and planning aspects of IT services for business. This is the most advanced level of certification, and here you learn about the strategic point of view, rather than just the implementation. If you are a manager or are thinking about becoming one, this level will provide the advanced qualification, and necessary skill sets, needed for a high level position in the industry.

Those who have gone through ITIL training have a broader view and knowledge about IT processes, and service delivery. They do not just rely on knowledge from a book; rather, they also learn how to deliver the services in a manner that satisfies the customers. This is why many companies prefer to hire people who are certified, and as such, are ready to pay more for such employees.