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Fixing The Mozilla Firefox Not Responding Issues And Script Errors With Proper Troubleshooting

Mozilla Firefox is used by millions around the world for its world class browsing features and add-ons. But there are instances when the user can face some trouble while accessing the internet. This article can help finding solution for all the Mozilla browser issues and trouble.

Mozilla Firefox has numerous new features and deals with the bugs & instability. Add-ons manager enables to search and install the extensions from the pop-up box without any browsing. Also the plug-in manager helps the enabling and disabling of the third-party helpers. It provides an intuitive interface overall and stronger phishing & malware protection. With improved download manager and streamlined password, Mozilla makes the download experience more exciting.

But facing the Mozilla Browser issues is also very common. User might face issues like ‘Browser not responding’ or script errors which make it difficult for the users to browse or download files. In this article Mozilla users can get the answers to their browser queries or issues.

Some of the common issues can be resolved with simple troubleshooting whereas for some of the issues user doesn’t have any control in solving the problem. Some of the common issues for which the user contact the support team are –

  • Browser has stopped responding.
  • Firefox tabs are not working properly.
  • Unable to display certain web pages.
  • Facing problem in downloading files.
  • Error displayed as ‘Server Not Found’.
  • Browser is working very slowly.
  • Displayed blank pages in the browser tabs.

How to fix the problem of ‘Firefox not responding’?

When the Firefox browser hangs it will stop responding. Check that the crash happened in safe mode in safe mode or not. If the browser is not in Safe Mode then enable the browser in Safe Mode and then see if the same issue occurs. If the same problem is repeating itself then it is better to try a clean reinstall which the browser functions will be installed newly.

To enable the Safe Mode in the browser follow the steps –

  • Click menu and then select Restart with Add-ons Disabled.
  • Now the Safe Mode window will appear. Press Start in Safe Mode.
  • Test for the problem when the Firefox starts in Safe Mode.

Contact Mozilla Firefox Customer Service in there is any problem in switching on the Safe Mode feature. User can find it difficult to do all these troubleshooting and thus for assistance Mozilla Firefox technical support is available 24*7.

Another alternative solution to fix the problem is by turning off the hardware acceleration. To do that, follow the steps –

  • Click on Menu followed by Options.
  • Select the Advanced panel and then move to the General tab.
  • Now un-check the option ‘Use hardware acceleration when available’.
  • Click on menu and then Exit.
  • Restart the browser and now the user will be able to access the web pages.

User can find it difficult to do all these troubleshooting and thus for assistance Mozilla Firefox Technical Support is available 24*7.


How to fix the problem of unresponsive script errors?

The script error message is displayed as ‘A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete’. The reason behind displaying the error is to inform the user that a script is not working properly and the Firefox will hang if the problem is not fixed properly.

The solution of the problem is letting the script run longer. To tell Firefox run the script longer follow the steps –

  • Type about:config in the address bar and press Enter.
  • The warning page of about:config appears. To continue to about:config page, click ‘I accept the risk!’.
  • Search the preference ‘dom.max_script_run_time’ in the about:config page and double-click on it.
  • Type 20 in Enter integer value and press OK.

Error also occurs on a specific website and particular scripts can be blocked running on that website.

Follow the steps to resolve the issue –

  • Install the YesScript extension.
  • Now explore the Firefox browser and click on Tools followed by Add-ons.
  • Click on YesScript entry in the dialog box that appears.
  • Type the URL which is giving problem in the YesScript Blacklist dialog and click Add.

Contact the Mozilla technical experts for more technical assistance, who are time-tested in providing the best solutions through Mozilla Firefox Customer Support Team. First the diagnosis of the problem is done remotely and then solution is provided. Support experts deal with all the issues in a professional manner and provides quick fix assistance.


Source: Free Articles from


Author has the experience in collecting feedback from the users taking help from the support team and thus the recommendations are of high value. The author has been keeping an eye on for the best service providers and it is being recommended by the author to contact the technical experts of the Mozilla Firefox over the Tech Support Number.

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