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How to recover a Gmail password? Get IT Support Services

Gmail remains the keystone of Google’s online presence. If you forget your password or username, or you can’t get verification codes, it’s a common response to get IT onsite support....

Gmail remains the keystone of Google’s online presence. If you forget your password or username, or you can’t get verification codes, it’s a common response to get IT onsite support. But you can follow some steps to recover your Google Account. This enables you to continue using services like Gmail, Photos, and Google Play. 

Steps to recover Gmail password

  1. First, make sure you either (1) have a secondary email address specified for your Gmail account or (2) haven't logged into your Gmail account for five days.
  2. Open Gmail and enter your email address in the space provided. Press Next.
  3. On the Gmail login screen select ‘Forgot password?’.
  4. Gmail will now ask a number of questions to try to establish you as the owner of the account. Enter your answer and select Next. Or, if you do not know the answer to a question, select Try another way.
  5. Once you've established yourself as your account's owner using the steps above, Gmail will log you into the account. If you want to change your password for security reasons, follow the Change password link.

Do you use an account through your work, school, or other group? These steps might not work. Check with your administrator for help.

Questions Google will ask during Gmail account recovery

A previous password: Did you change your Gmail password? But only remember an older one? You can enter it.

Verification using a code: You can get a code from:

  • An SMS text message received from Google
  • An email message received from Google
  • A phone call received from Google
  • An app (e.g., Google Authenticator)
  • Printed back-up codes

A secondary email address: To reset the password on your Google Account, follow the link in a message Google sends to your alternate email address. You might also be able to enter any current email address to receive a verification code.

A security question: When prompted, type the answer to your recovery question.

Month and Year of your Gmail account creation: Enter the month and year when you created the Gmail (or Google) account.

A pop-up on your phone: You might be able to get a notification on your phone that you can accept to verify that it's you requesting a password reset.

Note: Have you used your Gmail account in the past five days, but haven't specified a secondary email address? You will have to wait for five days before you can try to gain access to the account.

If you are struggling with recovering a Gmail passwordFeature Articles, you can always get IT support. You probably know that small business IT support is integral to a business running smoothly. IT support services are just a call away! There are experts who provide onsite IT support. 


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We have been established in the market since 2010. The founders created QuickTech with an aim of delivering impeccable customer satisfaction by offering tech support and services at optimal costs. With a successful legacy of 10+ years, QuickTech has been a leading Tech support and service provider company in Australia. We are pioneers in providing electronics repairs and support services.

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