Is Dell Customer Support Geared up for Dell XPS 13 Ultra book?

Feb 2
09:47

2012

Jack K Wilson

Jack K Wilson

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Dell has come with a bang with the new ultra book genre, but its success will depend much upon the role of Dell Customer Support. Rumors say that it is getting revamped in terms of online and offline support options. But actual acid test will reveal the fact.

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It seems that the Ultra book segment is taking the IT world on a storm,Is Dell Customer Support Geared up for Dell XPS 13 Ultra book? Articles and the time ahead could be tough for Apple Air Ultra book, so far considered as the stalwart in the domain. After the Consumer Electronic Show 2012 which ended on 13th January where Acer flexed its muscle showcasing the S5 Ultra book featuring Acer Always Connect, Thunderbolt port, solid-state hard drive for fast booting, an HDMI port, and a USB 3.0 port procuring the vibrant display on a portable 13.3 inch screen, all miraculously sandwiched in a gravity of 3.1 pounds, now its Dell which has turned the table round with its new crop Dell XPS 13 which is infused with Wi-Fi and Bluetooth adapters, two USB ports, a Mini Display port, one 3.5 mm audio jack, an SD card slot, and more. Screen size and weight are almost similar to the aforementioned Acer product. Dell is yet to reveal the price, but if rumors have their way then it could range from $999 to $1499 but you might have to wait till February when it will hit the market to know the exact pros and cons of the product through Dell reviews offered from reliable sources. Performance should not be a matter of concern as it boasts to have Sandy Bridge Core i5 or i7 processor with an integrated Intel HD 3000 graphics adapter and 4GB of RAM that can extend up to 6GB. Presence of Intel's Smart Connect and Rapid Start features will let you connect and share easily. The brand is concerned about the data safety and has inducted Bit Locker Data Encryption and Computrace Lojack, the Theft Recovery Service to let you track unfortunately stolen machine and lock sensitive data. The brand has got the sense of eco-harmony and has come up with an architecture which is free of toxins such as Brominated Flame Retardants and Polyvinyl Chloride (BFR/PVCs).The product which is supposed to run on Windows 7 might inherit pretty much same software related problems as the previous or currently running models. No doubt the Windows Restore Utility will be playing its well-known role of “savior” and Windows Security Essentials shrouds against viruses and malware. But instances may come on way leaving you miserable and helpless. Dell Help is geared up with desired expertise so as to provide online and offline tech services for the commencing product. Independent service providers are too keeping a keen eye on the product’s specifications, and are amending effective tech practices. A sharp revamp is expected in their knowledgebase featuring articles and video tutorials too. Thus, overall hectic research is going on in the background.Dell Support Solution Station which is a 24x7 fee-based service will help you to get quick and easy resolutions over the Internet. So you won’t need to carry your piece to any repair shop or vendor. Just give experts a call. Furnish system specifications and get your product registered with it. Thus, rest assured nothing will distract from computing, and you can stay ahead of rivals.