Microsoft Dynamics GP User Training Notes

Jan 8
16:13

2010

Andrew Karasev

Andrew Karasev

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The best results in user training for your Corporate ERP application could be achieved if trainer role is performed by your original Dynamics GP Implementation consultant. In that case you do not have to waste your users time and concentration on the features and procedures, which are not directly related to their day to day Dynamics GP data entry routines.

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Plus Dynamics GP is often precise setup and even data driven application,Microsoft Dynamics GP User Training Notes Articles and abstract training course might be too generic for the accounting system user even to recognize screens and their sequence during training narration.  We recommend you to take so-called "precise" Microsoft Dynamics GP training, where each user or users group is trained on the copy of their production system (often referred as Test company) with designing the best possible procedure to enter data, approve documents, post batches or individual transactions, print out and save required or recommended reports.  Also, we realized in our decade long consulting practice that the best results in Corporate ERP implementation and following ongoing support could be achieved if you make customer IT department trained in Dynamics GP technical in-house support: having familiarized with Microsoft Business Solutions Customer Source, looking for known issues in Dynamics GP Knowledge Base, opening support cases with MBS technicians, applying Dynamics GP Service Packs as part of regular system maintenance, monitoring SQL backup and being able to restore GP transactions up to the specified moment of time.  Let's review precise so-called Functional and Technical training:
1. Dynamics GP Functional Training.  It is for end users, where your Dynamics GP functional consultant reviews users duties in entering and updating data in GP.  Your employees, who are also Great Plains users, may have healthy and intensive workload and they may not necessary have time and energy to do Dynamics GP self discovery (even after taking formal Dynamics GP training class).  Precise training is lead by your GP consultant, who is familiar with your system setup and business processes, and who can suggest improvements by reviewing recommended procedures in Dynamics GP (possibly something like modified Report Writer report, Dexterity small customization, additional FRx report, Integration Manager integration, Dynamics GP ISV add-on module, placing and releasing batch holds to secure approval cycle in documents reviewing, editing and posting).  We tried to give you few examples of what precise functional Corporate ERP training could give your users
2. Dynamics GP Technical Training.  This training type is for IT people, associated networking consultants, internal or consulting programmers, whom you trust in your company IT administering.  If you are company owner or executive, you may like the idea to cover Corporate ERP technical micromanagement internally and have your (often expensive) Dynamics GP consultant to cover serious steps and support needs (such as new module implementation, Dynamics GP version update, new ecommerce website integration, etc.).  Technical Dynamics GP training may cover such topics as SQL maintenance plans, GP new user workstation installation, batch recovery, GP Service Pack applying, Crystal Reports design for GP, new users setup (including security roles assignment, giving access to modified forms and reports, access to specific companies in GP)
3. Additional Dynamics GP Training Considerations.  Remote support technologies, such as web sessions, VOIP, VPN are advancing.  We recommend you to compare pluses and minuses of local versus Nationwide remote support in selecting Microsoft Dynamics GP training partner.  Here you should raise the following questions: is local support available at all?  is local support price feasible?  do local Dynamics GP trainers have my industry expertise?  Remote support dedicated companies typically carry profound expertise, as they can afford dedicate consultants to specific industry niches, verticals, etc.  Also, do not lock your organization with one provider, until they proof absolute reliability, try to have second opinion Dynamics GP partner ready to be activated as soon as needed
4. Please, give us a call 1-866-528-0577 help@albaspectrum.com