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Microsoft Great Plains Nationwide Remote Support

ERP Consulting industry is on the way to serve clients nationwide and even worldwide, when the client is multinational corporation.  There are several reasons to specialize in remote support.  In this small article we’ll give you these reasons and the advantages of remote installation, customization, integration, programming, reporting.

ERP Consulting industry is on the way to serve clients nationwide and even worldwide, when the client is multinational corporation.  There are several reasons to specialize in remote support.  In this small article we’ll give you these reasons and the advantages of remote installation, customization, integration, programming, reporting.

  • Remote Support Technologies.  These technologies are well known and we will just mention them: VPN, Citrix, Remote Desktop connection, Microsoft Terminal Services, Web Sessions, PCAnywhere (however the last one should be avoided if possible)
  • MS SQL Server Platform.  This means that in the case of data repair, upgrade, testing, - it is relatively easy to backup DYNAMICS and companies databases, install them on MBS partner server, do the job and then restore the results in the client’s production environment.
  • Dexterity Customization Technology.  Dexterity uses chunks to integrate customizations, you, as dexterity developer can test your customization in your test environment and then deliver and integrate final version of the chunk.
  • Standard Reporting.  Microsoft Business Solutions recommends Crystal Reports as reporting tool of choice.

However there are additional reasons to seek remote support in the case of large corporation of medium size business.  Let’s look at them:

  • Microsoft Business Solutions Partners specialization.  Specialization allows Nationwide MBS customization & implementation partner serve specific industry: aerospace & defense, oil & gas, pharmaceutical, manufacturing, healthcare, apparels, wholesale & retail, beverages, distribution & logistics, freight forwarding & transportation, biotechnology, etc.
  • Customization Partners.  Each vertical market requires MBS partner to be experienced with business processes implementation via GP custom logic.  Writing proper specification form the customization is probably 70% of the success.
  • Cost Reduction.  This is also important for both – client and GP partner.  Usually remote support partner has US based lead developers and project manager and uses excellent programmer in such countries as Philippines and Brazil where developers have excellent Dexterity source code programming experience. 

Happy implementing!  You can always appeal to us to help you with your system.  Give as a call 1-630-961-5918 or 1-866-528-0577Article Submission, help@albaspectrum.com

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ABOUT THE AUTHOR


Andrew Karasev is Chief Technology Officer in Alba Spectrum Technologies ( http://www.albaspectrum.com ), Microsoft Business Solutions Great Plains, Microsoft CRM, Axapta, Navision, Microsoft RMS, Microsoft Business Portal customization company, serving clients in Chicago, Boston, New York, Miami, Atlanta, Houston, Dallas, Denver, Los Angeles, San Francisco, San Diego, Seattle, Minneapolis, Phoenix, Toronto, Montreal, Brazil, Mexico, UK, Australia, Canada, UK, Europe, Russia an having small offices in multiple states and internationally.



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