Oracle E-Business Suite/Financials Remote Support – overview for applications consultant

Mar 28
21:57

2006

Andrew Karasev

Andrew Karasev

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In the Java and Oracle world offshoring and remote support are very popular, considering mostly multinational corporations as Oracle Applications clientele. In our opinion Oracle Financials remote support conception should be reformed.

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In the Java and Oracle world offshoring and remote support are very popular,Oracle E-Business Suite/Financials Remote Support – overview for applications consultant Articles considering mostly multinational corporations as Oracle Applications clientele.  In our opinion Oracle Financials remote support conception should be reformed.  The emphasis should be shifted to the companies, providing not just pure offshore support: software development, customizations, extensions, reporting, but to the hybrid Oracle partners, who does Oracle E-Business Suite implementation in their respected countries and regions.  Consideration should be given to the consulting experience, not just pure offshore software development formalization.

  • Oracle E-Business Suite Implementation.  Considering OEBS orientation to the Corporate market and complexity of the Oracle Applications verticals, we assume that Oracle E-Business Suite clients expect consultants to travel to their Headquarters and remote location to provide Oracle implementation and user training.
  • Oracle Applications Customization.  In both cases – Oracle Application Extension or Modifications, the priority should be given to the Oracle customization and development partner who is specializing in the respected market niche, not to just local Oracle partner
  • BPO – Business Processes Outsourcing.  This is very popular term, coming and coined in India and probably South East Asia and Philippines.  It might sound paradoxical and threatening, but we think this is the future and the trend is solid.
  • JDeveloper, EJB, J2EE – these tools are very good candidate for outsourced remote support and software development formalization.  XML data streams provide excellent solution for heterogeneous ERP/MRP interchange: IBM DB2/lotus Notes Domino, Microsoft Axapta, Navision, Great Plains, Solomon, Small Business Accounting, RMS and CRM – also referred as Microsoft Dynamics GP AX NAV SL CRM or Microsoft Project Green
  • ERP Comparison.  SAP, Microsoft Business Solutions, Oracle ERP applications should be compared by independent software MRP comparison firm.  Corporate ERP is very serious decision and public corporation or multinationals need consultant help in the MRP selection decision making  

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