Josh Sommers

Palm HotSync not working in Vista?

So now you have upgraded to Vista and you need to get your Palm (in my case it was the Palm TX, Palm Z22 and a friends Treo 755p) synced so you can get back to work.  What happens next you ask? It doesn’t work! Yep, you installed HotSync using the disc’s that came with the device or you downloaded the current version and neither plays well with Windows Vista.  Well fortunately there is an easy fix and that fix is HotSync Manager 7.0.1 and Palm Desktop 6.2 (or higher.)

So now you have upgraded to Vista and you need to get your Palm (in my case it was the Palm TX, Palm Z22 and a friends Treo 755p) synced so you can get back to work.  What happens next you ask? It doesn’t work! Yep, you installed HotSync using the disc’s that came with the device or you downloaded the current version and neither plays well with Windows Vista.  Well fortunately there is an easy fix and that fix is HotSync Manager 7.0.1 and Palm Desktop 6.2 (or higher.)  Read on for more details.

So let’s get right to the point. We need to completely remove any and every version of Palm Desktop and HotSync manager you have on your non-syncing Vista computer. (Please make sure you have backups of your Palm data!)

To remove this software:

1) Go to your start menu and click on “Control Panel”2) Click on “Uninstall a program” under the programs tab3) Select anything from Palm (HotSync, Palm, palmOne) and click “Uninstall”

Next we need to install the Palm Desktop for Windows Version 6.2 Beta to our PC.  You can find the software at http://tinyurl.com/2dvktn (I used tinyurl to shorten the link; it was far too long to paste otherwise!)  Once you have downloaded the Palm Desktop and HotSync software, simply run the installer as you did with the old version and you should be good to go!

Some quick notes on support though.  This Beta version of Palm Desktop does not have the Palm Quick Install Tool nor can it sync with VersaMail over USB (though if you sync wirelessly, it works like a charm.)  Next up, I’ll be showing you how to sync your Palm TX wirelessly over your network (And the possibility of syncing to your home pc from anywhere in the world, wirelessly!)

Article Tags: Palm Desktop

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