Standard ERP and accounting functionality might be good enough to cover basic needs but not sufficient to cover something that is important in your business model.
Custom programming might be a necessity but ‘should we just contract professionals and they should be able to do the job?’ This question doesn’t have simple answer. The best approach is to hire internal project manager who will be the coordinator and decision maker in tactical issues. Let’s first review the technology and then think about project handling:
1. Software Development Kit. This tool has objects and tables descriptions as well as code samples in C# and VB. This is why good approach is to do software development in Microsoft Visual Studio. The methods described in SDK validate application logic and safe to such unpleasant surprises as data compromises
2. Data Transfer Workbench. Good idea is to restrict your custom project to just ‘integration’ with external system. This is what DTW is for. Popular scenarios are through CSV files but the tool itself allows you to use ODBC connection instead
3. ISV Channel. Business One is supported via resellers and there are software development companies producing so-called add-ons as well as integration tools. We would like to name such instruments as iBolt and Scribe. Also the recommendation is to talk to your VAR about available add-ons as maybe you do not have to come through customization project at all
4. Project Management Recommendations. First of all do not let it go without control. This advice might look like too generic but this is the key to success. Second, deploy test server with the copy of your system and Microsoft Visual Studio installed for development and debugging purposes. Nowadays computer hardware and disk space are cheap but they help you to eliminate software bugs in production environment
5. What to do if things are going ‘South’? Programming by its nature is very risky and even such factors as quality assurance could be not sufficient. Developers might be coming through their learning curve and you might be in the situation of the customer to pay for their learning process. Be ready to appeal to the second opinion in timely fashion
6. Second Opinion. When you are looking for alternative consulting firm it is not necessary to restrict your search to the local area. Modern VPN and web session technologies help us to enable nationwide and even international support. Key requirements should be expertise and possibly the exposure to your industry practices
Let’s answer couple of questions from the internet:
Q. We had relations with programmer who is working for local VAR. SDK coding had a lot of bugs. Then in December we got invoice for annual contract with SAP. We do not feel that we have to pay for poor jobA. Annual contract is separate question. SAP is not associated with customization programming. It is rather about having access to new version registration key and technical support
Q. We are trying to deploy Business One internationally as we are multinational company. It is easy enough to switch languages in the user interface to German, Chinese and Brazilian Portuguese or Russian (we saw more options available). But when we tried to recommend software for our Brazilian subsidiary we figured out that there are additional requirements for example SPED (Public Digital Bookkeeping System)A. You are right and international ERP is exposed to specific country regulation. SPED is automated through add-on but there is the cost
Please call us 1-866-304-3265, 1-269-605-4904, help@efaru.com. We have local presence in Chicagoland, Southern California, Atlanta Georgia, South West Michigan, Houston and Dallas areas of Texas. We serve customers USA and Canada nationwide and internationally via web sessions and phone conferences (Skype is welcomed). We are working on Brazilian ERP consulting market in Sao Paulo since 2004
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