Computing gadgets with brand-name Compaq have been withdrawn from the market by the owner firm i.e. HP. But that doesn't mean that it causes loss of faith in respect to the reliability & trust that people have with the Compaq. For this reason Company still, offers all kind of support for it.
Understanding the popularity of it, HP continues with the Compaq assistance portfolio, though it redirects its users to the HP official website, but there is no injustice in terms of quality of customer satisfaction and deliverables.
Compaq support entertains all models like Compaq Evo, Compaq Business Notebook, Compaq NC6000, Presario, and more, and covers all software and hardware problems as per end-users need. Hardware support is offered free of cost under the regular limited hardware warranty scheme that basically lasts for 1 year. One can view the Compaq warranty details along with the user manual on an official website. This Limited Warranty period is applicable to whole Compaq-branded hardware products sold by HP, its worldwide affiliates, subsidiaries, authorized resellers, or country sellers. A few of its products also have the International support warranty helping people to stay efficient with their work with their Compaq products anywhere anytime. The warranty period is valid from the date of purchase from HP. And at the time of getting a support request, you may have to come with the proper proof of purchase to become entitled to the support service.
For software issues like activation, update installation, repair services, and upgrade one can enjoy remote technical support from the Compaq help Desk. The software support is basically carried out under a special package known as HP Total Care that normally extends from 1 to 3 year. This can be measured as a complete support package that contains accidental damage safety, house call, next business, installation services, exchange, 1-year warranty products, PC tune-up service and out-of-warranty support. Even if there is a requirement to configure, troubleshoot and setup, third party software or products, a user can enjoy support through the Smart program from sameCompaq Technical Support,though it is paid. This one-on-one help is designed to give end-to-end user support in a fast and simple manner. One can also avail support regarding webcams, other newly introduced gadgets and digital photography. There are several subscription based packages, and people have the freedom to enjoy the best and low-priced package as per need.
Third-party support firms are also present to help the users. Most of this tech support providers are working separately, means they don't have any connection to any software or hardware seller, thus, allowing people to make maximum use of their investment. These portals carry on their support even if the products are not in the warranty period. Unlimited support, availability of subject-matter-experts and round-the-clock accessibility, are a few key benefits of relying on such portals. And, service-level-assurance is just an icing on the cake, putting the ball in the clients' court.
The troubleshooting section is also associated with some tech support services, and one can connect it with no cost. But, understanding & skills of the Windows operating system is the need, as most of the troubleshooting tools and diagnostic are derived from Microsoft and are offered with the operating system.
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