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The must have features of a Blue-chip Doctor-Patient appointment app

Doctor-patient appointment apps are the need of the hour as they are gaining a lot of traction in the patient-doctor community, these days, especially due to the present scenario, caused by the outbreak of Covid19. But the apps should be easy to operate, versatile in functionality and provide doctor- patient-centric services, to gain popularity and be universally accepted.

Most of the people, these days, have super busy schedules and do not feel comfortable to spend time in the waiting rooms of clinics and hospitals to book appointments. Moreover, spending long hours in crowded waiting rooms increase the chances of contracting infectious diseases. The dreary environment packed with hapless patients is quite an unpleasant experience too. Furthermore, most of us have streamlined our daily activities, whether domestic or official, with the help of software solutions and expect the same in the healthcare domain as well, resulting in a rising demand for Healthcare Mobile App Development.

Patients, thus, prefer an online system, which would enable appointment-scheduling via apps, from the comfort of their homes or offices, and also receiving notification when their turn arrives. This saves time which can be utilized by the patient for other important activities. On-demand Appointment apps avoid unnecessary crowding of patients, easing the workload of healthcare management staff. Doctors too are benefitted by healthcare IT services.

Due to the coronavirus outbreak, there has been a significant rise of On-demand Appointment Apps lately, as social distancing is being encouraged. As a result, On-Demand App Development Companies are competing with each other to launch On-Demand Healthcare Apps. To create a blue-chip app that would be universally accepted by the doctors and patients, it must essentially include certain features. 

Essential Features that your on-demand Appointment app must contain:

Advanced profile creation procedures

Profiles of doctors and patients should be meticulously created and must be transparent enough to enhance the usability of the app. 

  • Doctors’ profiles must include necessary details like educational and professional qualification, area of expertise, years of experience, fees charged per visit, location, availability, reviews and ratings, snapshots of workplace, and achievements to name a few. This will help the patients to select doctors as per their requirements.
  • Particulars of patients such as name, age, contact number, email ID, blood group, chronic conditions, allergies if any, etc. will aid the doctors in treatment and maintaining the medical history of patients. 

Appointment scheduling 

Patients must be able to schedule, reschedule, or cancel appointments with the doctors at any time of the day and from any location, using a calendar. They must be able to view the appointment schedule on the calendar. 

A Search Engine with advanced filters 

Advanced search engine features, filter items based on location, clinic timings, doctor’s area of expertise, consultation fees, insurance options, etc. according to patient preferences, so that patients can easily find the perfect match they are looking for while booking appointments. 

Payment gateway integration 

This feature is necessary for hassle-free cashless transactions, which is desirable to most patients. Multiple payment options, automatic receipt generation, and record of transaction history should be available too. Different payment methods like Google Money, Braintree, PayPal, Stripe, eWallets, etc can be used. 

Easy Communication channels 

The following features ensure a smooth and easy-going, doctor-patient communication.

  • Facilities like video and audio calling, messaging and easy transfer of files, auto-generated reports of test results, radiology images, and many more. 
  • Online consultation facilities for follow-ups and patients with less mobility in case of non-emergencies.
  • The Presence of social media integration is highly desirable for receiving reviews and ratings. 
  • Features like communication with the healthcare team and obtaining diet plans, fitness videos, and health tips. 

Handling Emergency 

SOS feature with the help of which patients can call for an ambulance, by just clicking on their smart-phones, in case of emergencies.

E-prescription feature 

E prescriptions, electronically written drug prescriptions, can be modified, reviewed by doctors from time to time as per requirement, without much ado and is faster than writing out prescriptions.Patient safety is ensured as it is easily understood by pharmacists, ruling out chances of errors.

HIPAA compliance 

  • The HIPAA (Health Insurance Portability and Accountability Act) compliance enabled healthcare software solutions prevents cyber-attacks and protect against fraud and theft so that the customer can trust the healthcare provider with personal data. 
  • Owing to HIPAA compliance storage of medical data – multimodal data- had never been so easier. 


Final words 

Thus, Healthcare mobile app development is the need of the hour to streamline practice workflow and provide doctor- patient-centric service. It’s a golden opportunity for the On-demand App development companies to capitalize on the market demand and consequently aid their businesses to grow in leaps and bounds. App development companies should go the extra mile to build an innovative app offering multiple benefits to users. Intelligent techniques and robust features boost the efficiency of the app and provide unique user experience, thereby making the app widely acceptable to the patient-doctor community. 

Are you looking for smart Healthcare IT Services? We, at Biz4Solutions, a trustworthy on-demand app Development Company, have developed top-notch healthcare software solutionsFree Web Content, including On-Demand Appointment Apps. Healthcare Apps designed by us are user-friendly and equipped with all the necessary features required to meet the demands of the ever-expanding market. We cater to the needs of worldwide clients and have extensive experience in providing effective solutions. Reach us to know more!

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Shelly Megan is a Project Manager at Biz4Solutions with 14+ years of experience in Project Management, Quality Assurance and Test Management in IT-related services. She has expertise in various domains like Healthcare, Finance, Water technologies, Transportation, Telecom, etc. She has experience in defining and implementing quality management strategies to ensure exceptional delivery of software projects.

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