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"If you can't measure it, you can't manage it." - Peter Drucker Many people fear that outsourced software development means having little or no control over the development process. They think there ...
No comment. These are probably the two most damaging words in the English language to the reputation of a professional, business or organization. While positive publicity is always wanted, what happen...
If you want to double your business, then you need to get inside your client's head through proprietary research and provocative results. By conducting proprietary research, you obtain special informa...
Every professional or consultant knows that clients typically hire people they know, like and trust. But how do you build trust with strangers? The best positioning strategy for professional service f...
The Leading Professional Service Firms program, an intensive, one-week executive education program taught twice a year at the Harvard Business School is designed for leaders of professional service fi...
So you want to get a book published and add "author" to your resume. A decade ago, there weren't too many options for professionals and consultants to get into print. If a traditional publisher wasn't...
"Businesses today are kicking into survival mode," says Bill Allison, managing director for the Pacific Southwest Management Solutions & Services Group at Deloitte & Touche. "With a sluggish e...
Researchers at Gartner Group predict that 80 percent of U.S. companies will have engaged in high-level outsourcing discussions by 2004, with the greatest interest in applications and business process ...
When you want to win and woo new clients with national publicity -- and don't have an enormous budget to distribute your message -- turn to the news wires. But first, be sure you're telling a story th...
According to our best-practices research, the three most common client seduction Web site errors are: sites that are too busy; sites that feature little more than lengthy company histories and other i...
According to former Harvard Business School professor David Maister, typical marketing practices are not only inapplicable for professional service firms, but they may be dangerously wrong. Many profe...
Gilding leather is an art form that can bring hours of enjoyment, produce a work of art, or make a great gift.  Here's a few tips on how to get started with the right materials.
One of the hardest decisions is deciding to buy a WRX STI or a Lancer Evolution.
In the process, I discovered a veritable "buffet" of helpful and just plain cool converters and tools online.
With summer vacations over and schools back in session, marketing plan "season" is fast approaching. This is a time when you reflect on the effectiveness of your business marketing programs. In other ...

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