The Art of Email Etiquette: 10 Practices to Avoid

Jan 2
08:12

2024

Craig Hardee

Craig Hardee

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Email has revolutionized the way we communicate, making it possible to connect with people across the globe instantly. However, misuse of this powerful tool can lead to a less than pleasant experience for all involved. To maintain the integrity of email as a communication medium, here are ten practices you should avoid.

1. Avoid Spamming

Spamming is the act of sending unsolicited emails to a large number of recipients. It's tempting to buy a list of "millions of email addresses" for a low price,The Art of Email Etiquette: 10 Practices to Avoid Articles but resist the urge. It's not only unethical but also illegal in many jurisdictions. Instead, focus on building a list of individuals who have willingly subscribed to your emails. This approach is more respectful and likely to yield better results.

2. Refrain from Flaming

Flaming refers to responding to an email or spam in an aggressive or hostile manner. The anonymity of email can sometimes embolden people to behave more rudely than they would in person. If you have an issue with someone, address it calmly and respectfully, whether in person or online.

3. Don't Respond to Spam

Responding to spam validates your email address to the spammer and may result in you receiving more spam. Additionally, it encourages the spammer to continue their activities. Instead, simply delete the spam email.

4. Don't Engage with Flamers

Engaging with someone who is flaming can escalate the situation and result in a flood of unwanted emails. Instead, ignore the flamer and focus on more productive activities.

5. Use BCC for Group Emails

When sending an email to a large group, use the Blind Carbon Copy (BCC) function to hide the recipients' email addresses. This protects their privacy and shields them from potential spam.

6. Don't Reply to Exposed Emails

If someone sends you an email with a list of exposed email addresses, resist the temptation to reply to all. You don't have their permission, and it's a breach of their privacy.

7. Don't Spread Urban Legends

Email is not the place to spread urban legends or hoaxes. These stories are often false and can cause unnecessary panic or confusion.

8. Don't Spread Viruses

Ensure your computer has up-to-date antivirus software to prevent inadvertently spreading viruses through email attachments.

9. Avoid Spreading Hype

Avoid spreading exaggerated claims or hype through email. Stick to the facts and avoid contributing to the spread of misinformation.

10. Don't Overdo It

Sending too many emails to the same person can be annoying and counterproductive. If a conversation is ongoing and requires immediate responses, consider switching to a chat or instant messaging platform, or even picking up the phone.

By avoiding these practices, we can all contribute to keeping email a useful and enjoyable communication tool.