Piano Dealer and His Responsibilities to the Client

A piano dealer is a person or firm that handles the sales of the instrument. It is not just in this aspect that he or she deals with customers but also in other aspects. There has to be a certain amount of honesty from the person who sells it in order to build up his or her integrity and reputation in the business.

What to Offer

When dealing with customers, the piano dealer basically tries to meet the needs and preferences of the buyer. This is because the primary job of this individual is to sell his products. In the process of selling his wares, this businessman also needs to be honest to his clients with regards to the capacity of the instruments that he is showing them. He needs to have a deep rooted knowledge of his products so that he could explain this to his clients very well. Customers can come in all shapes and sizes. Many of these are buyers who do not have the slightest idea what to look for in the item.

It is important that the seller understands the needs and preferences of the buyers in order to meet these or, at least, come close to meeting them. Many buyers buy these instruments because they have a child who is learning how to play it. The piano dealer must first understand how far into the lessons the child is in order to be able to recommend the right item. Beginners who are still unsure about their desire to continue the lessons might not actually need the bigger pianos but instead might benefit from one that is more modern and can be brought along anywhere. More serious players will need instruments which are not too expensive and can be used with some abuse since there can be some frustration on the part of the player at some point in time. Practice instruments bear the brunt of repetitive playing and abuse while show pianos need to be handled with care.

The piano dealer should also be able to advice his client regarding the maintenance and repair of the instrument that will be bought. Many of the manufacturers actually train people from dealerships to maintain and repair their products. This saves them the cost of shipping the instrument back to them for even just the smallest repair or tune up. Aside from assuring the client of maintenance and some aspects of repair for the item, he should also be able to recommend a service center if there is some damage to the exterior of the item. Accidents which result to damage cannot be avoided at times and there are experts at restoring the exterior. The shipping or delivery of the instrument is also something that the piano dealer will deal with when a sale has gone through. It is important that when the instrument is delivered, a light checkup be conducted on it in order to assess its current sound quality and the condition that it arrived in.