Phone Banking

One of the most important commodities for any business is time.  Time spent working and providing a service is the time that has an impact on how much you can earn, so one of the main goals any company should have is to create efficiencies wherever possible, and minimise the amount of time that is spent on non profitable tasks such as day to day admin and banking.

Over the last decade or so, mobile phones have become probably the most important business tools available, and have revolutionised the way that people communicate throughout their working day.  Rather than being tied to an office, the mobile has freed people to work wherever they want, and constantly be in touch with their clients and colleagues.

While it is not always a great idea to be able to be contacted by clients at any conceivable time, it is still a fantastic boon to business people to be able to speak to key suppliers and clients no matter where they are.

In order to accommodate the changing accessibility needs of modern companies, one of the biggest innovations in business banking of the last few years has been the introduction of mobile phone banking.

In a similar way to other online channels such as the internet, mobile banking provides account holders with access to vital information about their financial affairs at any time, and at any place.  Rather than being tied to the call centre or branch opening times, having access to your accounts via a mobile phone lets you carry out important tasks whenever you need to, rather than being tied to the schedules of other people.

If you are rarely available to carry day to day business banking due to your own work schedule, then being able to access your business current account over the phone can be a real godsend to getting your work done.  You can check your balance whenever you need to, and make sure that you have sufficient funds in place to cover any liabilities or bills that are due.

Being able to access all of your banking needs online including being able to transfer surplus money into a business deposit account at the end of the month to get the best rates of interest is a fantastic way of saving time during the week, but the ability to get hold of a real person when you have a query is also essential.

It is vitally important to be able to get access to a specialist business banking advisor when you want to enquire about the products or services that are available, and this service is immeasurably improved when you have access to the same person on a regular basis.  Relationships are important in business, so it pays to be certain that you are able to develop one with your bank – you may never want to call your bank manager your best friend, but in terms of the impact that good service and the right advice can have on your business, you may want to think about them as a partner in your success.