Delivering pizza is a job that involves being punctual as well as being personable. Here we look at some things you can do to be the best pizza delivery person you can possibly be!
If you decide to take a job as a pizza delivery driver then the tips you earn will probably come to be as significant to you as the wages you earn. In order to earn good tips you need to do a good job. There are plenty of mediocre pizza delivery people around. You are on the other hand can strive to be the absolute best that you can be!
After you have learn the ropes of the business you are in then take the time to get acquainted with the roads and side streets in your area. You should become familiar with the pizzeria’s regular customers and you need to become as educated as possible about all of the food items sold by the establishment that you work for. This means knowing more than just the toppings available for pizzas! The more questions you are able to answer for the customers you deliver to the more knowledgeable this makes you look. In some instance this can translate to better tips!
Arriving at a customer’s doorstep on time is important as this shows you to be efficient. When someone calls to place an order it is better if they think the order will take longer to get there then it actually does. For instance if the expected time of arrival is 30 to 40 minutes and it arrives in 20 or 25 minutes then the customer will be delighted. When the situation happens in the reverse it is a completely different story! You want your customers to be pleased and not frustrated when you show up with their order.
Always put your best foot (and smile) forward as you go about your pizza delivery duties. Being friendly, pleasant and polite is essential to your job. If you can compliment the customer on something such as how lovely their home is or adorable their cat or dog is then do so. You want to be genuine and not lie but you also want to be the delivery person who is remembered as being very courteous and having a nice personality. This can also help you to get good tips! The nicer you can be the better it will be for you.
If there is a problem with the order or some kind of mix up then apologize and do what you can to make amends. Saying you are sorry is good but it is not good enough for many people. Do whatever you can think of to improve upon the situation. For instance you might want to offer a discount on the order or a free beverage. The tip you get may not happen in this case or it may be very little but next time the person in question orders from the pizza joint you work for they will remember that you went out of your way to solve the problem.
When you do get a tip always be gracious and thank the customer. Even if you had hoped for something more be nice about it. It is always important to let your customers know that their generosity is very much appreciated by you. This also shows that you take your job seriously and that doing the best job possible is important to you. Being the best pizza delivery person around may not win you accolades but the customers you serve will come to appreciate your well done efforts.