Doctor Rating - Explore the Pros and Cons

There’s been a growing concern for physicians as it relates to how patients review them online. Many times, people that feel they have been mistreated by a physician’s office want to spread the word and decide to post a doctor rating online. This has many pros and cons that should be considered. Explore them below.

Pro And Cons - Physician Side

When someone has a business that is booming, he or she wants to do all they can to spread the word about their office. To do so, the physician can have satisfied customers write a positive doctor rating so that others can see how happy and satisfied the patient was. Also, this is a good way to help encourage others to visit the office since more and more people hear the good news. Word-of-mouth advertising is a good way to get an office noticed and if done correctly, positive reviews can drive a lot of business. However, the con is that this tactic is not without its issues. For instance, when someone posts something online, it’s like it lives forever. Even if you took it off your site, someone could have done a screen shot of the page and then posted it on the blog or site that’s blasting the physician’s office. If this is the case, this can potentially ruin a physician’s reputation for good. That’s why some offices are against people posting a doctor rating online.

Pro And Cons - Patient Side

If you are someone that has no idea where to start when looking for a good physician office, then you may want to turn to the web for some suggestions. Many people put up a doctor rating to state how happy they were about the service or other things. If you continue to read a number of reviews and notice the majority of the comments are nice, then you may want to consider making an appointment to see this particular physician. Also, when you read positive ratings, you’ll most likely feel more at ease when going to the office. However, there are other concerns to consider when reading a doctor rating. Sometimes people are really angry about an isolated incident. Yet, sometimes negativity can spread like wildfire; regardless of whether or not the details are true. The best thing to do is to proceed with caution and be sure to do additional research about a certain physician, such as checking with the Better Business Bureau, chatting with family and friends that may have gone to this physician and more.

Bottom Line

There are two sides to every story when it comes to a doctor rating. It’s important to remember that when people are happy, they usually have no problem voicing their feelings in a nice manner. At the same time, those that have been wronged can go on a mission to ruin a physician’s reputation in some cases. Whether you’re a physician or patient, there’s the good and the bad as it relates to a doctor rating.