Doctor reviews are often used in an attempt to find professional information about a prospective provider, but be honest. Physicians are generally qualified care givers; you need to know the important stuff. Please read on.
Doctor reviews are often used in an attempt to find professional information about a prospective provider,
but be honest. Physicians are generally qualified care givers; you need to know the important stuff. Scoping out wait times, comfortable waiting rooms, and several other seemingly non-medical factors can in fact make your experience much more pleasant, and when these amenities are absent, even the best physician falls short of all around service.
When in search of a medical provider we all want to know about the kindness and understanding administered, we often even voice interest of the front office staff, but when you think about it, what factors contribute to a poor experience with a medical provider? Simple things like parking, waiting room chaos, and insurance matters can really make an experience with the best provider go south. In contrast, awesome customer service aspects are the known factors that lead us to choose a service provider, and in this case, a physician.
First and foremost, you want an easily booked appointment; you may even want to talk to a person rather than to a computerized person who monotonically instructs you to push buttons until you have happened upon the supposed right department. These kinds of things can be rated on doctor review sites by others who have walked the path before you, and therefore these ratings are readily available to help guide you to a medical provider that suits your needs, and if time is your need, so be it.
It is also important to some, perhaps those battling immunity issues, that waiting rooms be segregated, and it is possible to find an office with separate entrances and waiting areas for those who are highly contagious. If different areas are not available, an office sometimes will provide facemasks both for those who are contagious and for those who fear being exposed. This information is also something that a rating website will reveal to the prospective patient.
For points such as the previously mentioned, you may need to comb through customer comments in order to find such information, so it is important that you keep that in mind if you happen to find yourself scoring a physician. Make information that is important to you readily available to those who come after you, and even if your experience with the doctor was thorough, helpful, and pleasant, you do a disservice to those using review sites if you fail to mention things like booking and waiting fiascos.
Another often overlooked area that is of clear importance to some patients is the parking lot situation. Some physicians who are housed in an office as a part of a hospital may not have private parking. This is a sheer disadvantage for those with small children or for those with mobility issues as parking at a distance from the destination in a busy area such as the streets and lots surrounding a hospital is dangerous territory. Read a doctor review first so that you don’t overlook these factors.
These issues may seem minor in comparison to the care of a good provider, but the small business part of running a doctor’s office is as important to the care of the patient medical needs themselves.
