Physician reviews through health care institutions are becoming more and more prevalent in the country. Insurance companies and health care organizations alike are setting up ways for patients and clients to review their doctors.
If you’ve recently gone to the doctor through a health maintenance organization or a preferred provider organization,
it is possible that you have been asked to rate your experience.
Much like online retail businesses, medical practitioners want to know what they did well and what they can improve on. A review from clientele or a patient is a way for them to improve their offices from the inside out. A patient review can give invaluable information regarding the experience their office provides.
Usually, the physician reviews are shared anonymously. Patients feel comfortable really getting to the heart of the appointment. They can share exactly what they like and dislike about the appointment. Patients can feel comfortable sharing even the most minute details in this type of forum.
Because its anonymous, this information is something that a doctor would never be able to attain from the patient directly. Generally, when doctors speak directly to their patients about the care they received, the patient is positive and upbeat, fearful of sharing negative experiences. Patients do not like to discuss difficulties they had during the appointment for fear they may come across as whiney or disagreeable.
These physician reviews are a great way for insurance companies to rate a doctor as well. In fact, most insurance companies have their own rating systems built into their websites. You can log in to your health information and write a patient review that is read by the insurance providers themselves.
Insurance companies use a patient review to rate particular doctors. A doctor with a good review or several will have a higher rating. Maybe a series of stars—four stars indicate the best care a patient can receive. This encourages the doctor to work harder to receive more stars. The higher rating a doctor receives from an insurance company the easier it becomes for them to attract new clientele.
Physician reviews are starting to be taken over by non-medical specific websites as well. Like online reviewing websites that allow customer to review an experience at a particular store, restaurant or Laundromat, doctors are beginning to see the value of online reviewing for their business.
Interested patients can very easily access these online rating systems if and when they are looking for a new doctor. They can read the previous patients comments, positive and negative, and decide for themselves whether this doctor would be a good fit. A good or bad review could make or break whether a doctor gets new patients.
As a new generation of people look online for recommendations and referrals, online reviewing systems are becoming increasingly important. For those doctors that haven’t already paid heed to online rating, they certainly are starting streamline websites and other ratings postings.
Physician reviews, wherever gathered, are vastly improving the health care system, establishing a more patient-centric environment.
