HVAC Repair--Make an Appointment

Over the phone, provide as much information as possible. The address of the home or office is important as well as any specific directions that are needed to gain access to the area. At this point you can describe some of the issues that you are having in as much detail as possible. If the air conditioning isn’t working, try to give an idea of when things started to go wrong. Are there any noises that you notice when it should be turning on? Do you feel warm air coming through the vents or no air at all? These details help a technician prepare to come out to your home.

Getting Ready

Before anyone has access to the equipment in your home or office you want to get the area prepared. For most people this just means making sure that there is a clear walkway to the heater or air conditioner. Remember that there could also be problems with the vents and so the HVAC company may want to check there as well. Because of this, if you notice that any are covered, do the best you can to make room. Remember that by doing this in advance you save time when a technician is at your home working. If you have pets that have access to the yard, find a way to place them somewhere else temporarily. Even if your animals are incredibly friendly, they can be a real distraction when trying to get work done.

At the Appointment

You need to be available for questions but you don’t need to be following the technician around. Consider getting other work done, making phone calls or catching up on some other tasks. When your assistance is needed, someone will come to find you. When the problem is found you will receive an estimate sheet. This will let you know what all the parts are going to cost as well as the labor. In some cases you may need a new system. In this case you will get some idea of your options for equipment and installation.