Usability Testing Can Increase the Productivity of Your Website

Oct 6
07:22

2010

Winslow Sandy

Winslow Sandy

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When it comes to developing a website, for your business, service or personal information there are a number of things that need to be taken into acco...

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When it comes to developing a website,Usability Testing Can Increase the Productivity of Your Website Articles for your business, service or personal information there are a number of things that need to be taken into account.  Most people don't realize how critical usability testing is to the development of their website.  Whether you are designing your website yourself, or you have hired a professional to do the work for you, this testing is an absolutely critical aspect of developing a successful and usable website.
 
Very often when people are creating a website, especially for products, services or other commercial ventures, they are so invested in what they are doing that it is very difficult for them to see what the website experience would be like from another perspective.  This is where usability testing comes in and why it is so critical.  You may know the ins and outs of your business and the myriad ways that everything fits together and the ways in which one part of your business leads to another, but that is not enough.  When it comes to developing a website that will be effective in gaining you customers, making the navigational experience easy and being logically set up, you need to approach your site from the perspective of an outsider.  Once a business owner or a web designer realizes that they need to see the site through the eyes of someone who has no familiarity with their product, they are more likely to make a website that is user friend and easily navigable.

One issue with designing a website yourself is that you have only your own eyes. If you a providing a service, you already know about what you do so you might not make the information about what you do clear and transparent to a new visitor to your site.  By hiring a firm to run a series of analytical tests on your site, you will be able to adjust or develop your site according to the information you gather through testing.  While it can be very helpful to have a group of close friends  to search your website for you and provide valuable feedback, it is much preferable to have your usability testing done by a firm with experience and the tools that can hone in on exactly what your website needs and where it is falling short.

When testing the usability of a website, there are a number of critical factors to examine.  When you hire professionals to test your site they will target every aspect of a user's experience, making it easy for you to see what they are experiencing, and how they are traveling through your website.  It can demonstrate to you exactly what parts of your web site are functioning reasonably and what parts of your website need retooling, reworking and development.   This is an innately valuable service for everyone who depends on their website to generate revenue and provide them with business development opportunities. It is critical that all individuals who are engaged in web-based business ventures have a clear understanding of the way in which their website is viewed and how it is navigated by individuals who may stumble upon to it while surfing the web, or be referred to the site.

Usability testing is the most useful way to gauge whether or not your website is having its intended effect, disseminating important information, and whether or not people understand what it is your website is trying to do.  When you spend time, effort and money on your website you will want to take every step possible to make sure that it's going to be worth it in the end.

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