3 Proven Methods For Turning Away Customers and Losing Money
Are you your own worst marketing enemy? Hey, I'm sure you wouldn't intentionally turn customers away... but we all make mistakes. In the following article you'll find some tried and true ways to lose sales and kiss your profits goodbye!
1. Distract Them
This one is especially true for Internet marketers. Let me ask you... how many clickable links are on your Web page? Don’t send your customers to other places before you’ve made a sale. Once a prospect heads out for greener pastures, they’ll probably never find their way back.
2. Give Them An Unpleasant Surprise
Nothing leaves a bad taste in a customer’s mouth like last minute add ons to the price they pay. Yeah, sometimes they go ahead and go through with the purchase, but next time they’ll think twice before they trust you to give them the real scoop on the price... if they ever return.
Be up front! Are you planning to charge shipping? Don’t wait until they’ve already made the purchase. Let them know right up front. When they already know it’s part of the deal, they won’t have a problem with the fees.
3. Confuse Them
Customers who leave without making the purchase are at high risk for changing their minds about making the purchase at all. That’s why it’s important to keep the decision as simple as possible. Make it a “yes” or “no” choice and you’ve effectively guaranteed they walk out with the item in a bag.
The marketing place is competitive enough without making things tough on the customer. These three keys to sending customers away, are keys you’ll want to watch out for. Don’t make the mistake of wiping out your own profits.
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ABOUT THE AUTHOR
Who is Allyn Cutts, and why should you care?