How to be compassionate in designing for your users or clients' postcard marketing campaign
Designing your marketing materials is all about enhancing that passion, not only to make a superior design, but to serve your clients and users well by creating a design that they really need and demand. With your postcard marketing design, for example, it is all about valuing your users and clients’ experiences and opinions as something useful and helpful in creating your design. This can be gained by understanding and knowing your clients and users.
But not only passion, you also need to be equipped with empathy towards your clients and prospects. More than creating your own version of a great marketing campaign for direct mailing postcards, you need more than ever to be sensitive to the needs and wants of your target market.
This is what democratic designing is all about – it is meeting your market’s needs, wants and desires even when you are doing it to satisfy your own ambitions and needs as a marketer and designer.
What do I mean by this? You have to never let go of your compassion even if you become an expert in your field. It is like preserving your zeal to really take care of people when you are a doctor and not just seeing patients because you need to get the job done. Even if you have become really good at your craft, you must still put on a lot of caring and sensitivity for your clients and users’ demands. In the same manner that when you become the top designer or marketer, you should still be able to produce your clients’ needs not because you are an expert at it but because, you saw through their minds what design they really require.
Even if you deny it to the high heavens, most professions, even in marketing and designing, are guilty of being affected by the ivory-tower syndrome. Just because one becomes an expert on something does not mean that one cannot anymore be in the shoes of another.
When designing a marketing campaign such as, postcard printing pieces for your clients you need to be able to see through the eyes of your clients and prospects. It is not anymore all about you or what you can do and done before. It is all about your clients and what you can do to make their lives more worthwhile and valuable.
This is the key to a successful marketing design – do it in the interest of winning over your clients, rather than trying to gain the Pulitzer Prize for example if you are into writing.
Always remember that this is what marketing is really all about. It is not your wants, needs and desires; it is all about knowing what your customers want, need and desire. It takes a special understanding for one to really come up with the right design that would be according to your users and clients’ demands. If you are able to give that certain passion and empathy then you will most likely get the results you deserve for all your efforts.
