Healthcare software vendors design automated solutions to tackle health insurance complexities
Supply always comes on the heels of demand. As the demand for efficient automated applications and web-based portals gained momentum in the US healthcare sector, many IT vendors, rose up to meet the market wide demand of healthcare software.
Healthcare software may refer to any set of applications that has been designed to facilitate the health monitoring or healthcare distribution activities for healthcare providers, payers, carriers etc. While diagnostic and storage healthcare software such as MRI, Electronic Medical Records (EMRs)/Electronic Health Records (EHRs) have been around for quite some time, it is the US healthcare insurance industry that is positioned to witness a complete overhaul as a direct effect of the Affordable Care Act.
President Obama’s healthcare reforms introduced under the Affordable Care Act (ACA) of 2010 has brought about a radical shift in the way US consumers now purchase insurance and health payers sell insurance. ACA mandated health insurance exchanges – online marketplaces to purchase insurance – brought about a fundamental change in US consumers healthcare insurance purchase mindset.
Healthcare software vendors, with their IT expertise and deep set knowledge of the US healthcare introduced the US healthcare industry to smart, efficient and cost-effective web based solutions to reduce insurance application complexities, improve efficiency and lessen administrative burdens.
To attain and maintain competitive edge in the insurance market, most healthcare insurers and carriers selling insurance to individuals, small employers, senior citizens etc., adopted automated healthcare software to sell insurance, manage clients and brokers data, disburse health plan proposals, online. Not only this, several healthcare software vendors provide integrated healthcare packages that allow automation of different insurance related processes – claims management, underwriting, plan enrollment and payments processing, post-enrollment policy management etc.
There may be separate suite of healthcare software products designed for individual insurance market, group/employer markets or senior citizens insurance markets. Individual insurance markets primarily sell insurance to individuals and families; group insurance market caters to employers and small businesses and senior citizens can avail of different Medicare plans in the senior citizens insurance markets. Some selected healthcare IT vendors that design solutions for health insurers and carriers also offer their clients the flexibility to get the entire application customized as per their business requirements and also guarantee full scalability and seamless integration with external systems.
The technology itself is evolving rapidly as is its potential in the healthcare insurance sector. Healthcare IT vendors need to stay abreast with the growing consumer needs and their expectations from the IT field. If the US Supreme Court deems the Affordable Care Act as constitutional in its mid-summer ruling, then there would an even wider demand for health care software – particularly the web-based portals called health insurance exchanges to sell insurance to millions of American citizens. Healthcare software vendors need to come up with fast and cost-effective solutions that help health insurers and payers in reducing administrative complexities and improving consumers’ healthcare insurance shopping experience.
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ABOUT THE AUTHOR
Author is a well known authority on health insurance Exchange in the US. He is currently looking to expand his expertise in health care software and insurance software solutions available.