Knowledge

Knowledge is a treasure, and we should value our treasures, for if we don’t, nothing, not even life itself will be of any use to us. I’m intrigued with knowledge, and I use to share so much of what I thought I knew, until I discovered much of it wasn’t completely accurate. I decided I wouldn’t speak out of turn, and if I spoke, it would be on a subject I knew well. I began listening. At that point I became a walking sponge, soaking up any bit of knowledge that came my way. I was doing this for my own pleasure, it never dawned on me this philosophy would be a valuable business quality.

Listening more than talking sounds easy enough to do, but actually putting this into practice can be difficult. Being motivated to succeed in the embroidery industry gave me the patience to put this into practice, and I was amazed at the results. Listen to what knowledgeable people have to say, take it all in, and you’ll have their knowledge to fall back on. Listen to what the customer has to say and use the knowledge you’ve obtained to formulate a action plan to solve their dilemma.

When you’ve obtained enough knowledge about a particular subject that you can accurately solve other peoples problems, you will find they will come back to you for more assistance in other situations. If you have knowledge, you should offer it, you may decide to charge for it, however if you’re not knowledgeable, then you should say so. It is always best to admit when you’re not able to assist in a given area, than to offer poor advice. In these situations, you can retain your status as a person of knowledge by knowing where to look for the information they are seeking.

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