SMS as a means for “glocal” communication
Sounds too global! But yes, that would be the reality as the trade boundaries disappear and globalization starts diffusing to the village economies.
But what impact would it have on the communication technology? To set the context, one must know that most of the people in rural areas are not well literate, and they do not use English as their medium of communication. These people need a communication technology which is simple to learn and simple to use and serve their basic minimum requirements. They can’t afford to use the technology which is flashy, complex and costly.
Internet as a means of communication with the external world is still in infancy in some urban areas, leave apart the rural areas. The reason for its low adoption has been the high capital cost of buying a computer and the complexity in learning and using the computer. The computer actually provides for much more than a farmer actually needs and hence it falls flat in cost-benefit analysis.
What farmer actually needs is a medium of communication that is simple to use and something that would enable them to communicate in the local language and yet interact with the global community. SMS as a means of communication can fulfill all these criteria. It is simple and easy to use (due to the simplicity of mobile handsets) and one can write SMS in local language. MVNO (Mobile virtual network operator) for data services like ValueFirst add value to the sms by providing an intelligent sms gateway that would provide language translation services. When the farmer would send the sms to a mobile number in China, the intelligent sms gateway of MVNO will intercept the message and convert it into mandarin before it being delivered to the recipient. Further, if the message has to be delivered to ten different recipients, all of them would get a message in their local dialects which would be decided on the basis of number code series.
SMS would thus enable the business community (farmers, local traders etc.) who are not well proficient in English to transact seamlessly with the global community and create a glocal community which can then be very much a part of globalization.
SMS Emergency alerts for college campuses
Virgina Tech shootings have made SMS emergency alerts a pressing issue. The authorities used an email alert system to inform all the students and the staff about the shoot out. In total 4 email blasts were send before the second shoot-out, with the last one sent couple of minutes before the second shoot-out. Since, very few students were logged onto internet; email was actually read only by few people.
Wireless Security – getting it right
It may sound strange but is true that several organisations, which have adopted Wireless networking, are open to severe security breaches.
SMS Services for BPOs - Concept Paper by ValueFirst Messaging
Overview The business of providing outsourced services to corporates in India and abroad has seen a phenomenal growth in India. With this growth comes the challenge of providing excellent infrastructure and support to the employees working in BPO offices. BPOs typically have large workforce, working at odd business hours. Providing a proper and secure logistics support to the employees is very critical for BPO administration. In addition, real time dissemination of critical and useful information to a large number of stake-holders is essential to ensuring smooth operations at BPOs.
