Hotels Playa Del Carmen -- Getting a Bad Room
There are plenty of wonderful hotels Playa del Carmen offers, but that doesn't mean that every one of them is up to par. If you fail to do your research before leaving for vacation, you could wind up stuck in a bad room. Here's how you can deal with the situation.
Ask to Switch
Just because you got stuck with a bad room doesn't necessarily mean the entire establishment is reflective of that incompetence. In the larger accommodations, things can slip through the cracks. Certainly, that's no excuse, but it is something to keep in mind. The hotels Playa del Carmen has to offer are plentiful, but it may be difficult to find one on short notice. But if you can switch to a better room, you can keep a minor problem from turning into a terrible one. Stay polite when asking, but be firm and direct. Point out the problems you've encountered. You should expect an accommodating and apologetic attitude from the management.
Of course, things don't always go as we expect. If you've been unlucky enough to choose one of the poorly run hotels in Playa del Carmen, the management may not by sympathetic to your cause. Even if they agree to switch you to another room, you may quickly realize that this is a building-wide problem, and not just bad luck. At this point, demand a refund. If they are unwilling to comply, you may want to contact your credit card company and see what they can do for you. Many credit card companies are more than willing to stick up for their customers who have been wronged.
Making the Best of It
Even if you get a chargeback or a refund, you may still be stuck in a bad room. Don't let it ruin your vacation! There are many beautiful, world-class hotels Playa del Carmen regulars return to year after year, but even those accommodations do not make or break a vacation in one of the nicest places in the world. Simply make a vow to spend as little time in your room as possible and get out and enjoy yourself. You didn't come all this way to sit in a room and watch TV, anyway. Fill up your activities card and go exploring. It won't be long before you can look back and laugh at your misfortune.
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