Hotels in India have been the epitome of excellence in terms of the unbeatable quality of services provided to its customers. It has been the hallmark of the hospitality industry to win over a customer by offering a satisfaction beckoning him to visit them over and over again.
The Historical Perspective
During the ancient days, inns dotted the landscape of rural and
urban England where the weary traveler entered at any time during the
day and night for a bed and board for a couple of pennies. The innkeeper
welcomed guests with open arms and provided him with a comfortable bed
and a hearty meal during his stay at the inn. This practice is carried
on right up to the present day giving birth to the hospitality industry
throughout the world.
The Industry Scenario
The hospitality industry in India is one of the most developing
industries and hotels and restaurants form the backbone of this
industry. India is a vast country both in terms of size and population.
There are large varieties of hotels spread all over the country
sprawling in remote towns to large cities and metropolitan cities
ranging from single star to five star hotels. The metropolises such as,
Delhi, Bangalore, Mumbai are some of the most frequented cities in the
country.
Delhi and New Delhi are two integrated suburban areas of the
National Capital. New Delhi has the maximum tourist traffic pouring into
the city comprising of both domestic and international tourists. There
is a plethora of hotels in Delhi as well as there are Hotels in New Delhi
accommodating the massive inflow of people visiting the city both on
tourism and business purposes. It would be pertinent to mention that New
Delhi hotels are practically five star hotels and cater to the elite
class of business traveler or international tourists. The broad spectrum
of hotels ranging from budgetary hotels to the exclusive five star
categories of hotels provides optimum level of services in the category.
This offers the individual traveler a varied choice to select a hotel
suiting his needs and requirements. Mumbai too being the commercial
capital of the country has a tremendous flow of people visiting on
business and tourism visits.
Mumbai hotels are also categorized in a similar manner, yet the
cost of stay in a hotel is extremely exorbitant in comparison with other
places. However, Hotels in Bandra, which is a suburban area in Mumbai,
caters to the average class of visitors and the on an average the
accommodation prices are reasonably low. Bangalore located in Southern
India has emerged as the international IT hub of the country where the
IT industry has flourished over the years. There is a gamut of IT
companies located in this metropolis and besides the tourist traffic, it
is visited by businessmen and company executives traveling on company
business. Keeping the business class of visitors in mind, Bangalore Hotels
too are steeply priced, however, hotels in Bangalore provide the
business class qualitative services to satisfy their clientele.
Quality First
Hotels in India have been the epitome of excellence in terms of
the unbeatable quality of services provided to its customers. It has
been the hallmark of the hospitality industry to win over a customer by
offering a satisfaction beckoning him to visit them over and over again.