The Lost Art of Keeping It Simple in Online Business

Jan 2
14:30

2024

John Colanzi

John Colanzi

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In the digital age, it seems that the KISS (Keep It Simple, Stupid) principle has been forgotten. As I navigate through various websites offering products or services, I am often bombarded with a myriad of messages that complicate the user experience.

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The Complexity of Modern Websites

Many websites today seem to have forgotten the importance of simplicity. They bombard visitors with messages such as:

  • "Please upgrade your browser to the latest version of Internet Explorer or Netscape."
  • "This site can only be viewed with Internet Explorer."
  • "To view our site,The Lost Art of Keeping It Simple in Online Business Articles you need to download the flash media software."
  • "You need to download these plug-ins before viewing our site."

When I encounter such messages, I usually leave the site immediately. If I'm looking for a product or service, I don't want to jump through hoops to give you my money.

The Importance of User-Friendly Experience

I'm not visiting your site to spend my evening adding plug-ins, upgrading browsers, or performing a "dog and pony" show. Web surfers have a limited attention span when it comes to making a buying decision. They're not visiting to be impressed by your site; they're stopping by to see if you have what they want, need, or desire.

Sure, many of these complex sites are making sales, but how many potential customers are they losing? There are sites with a simple sales letter and maybe one or two graphics making sales around the clock. You stop by, see what they have to offer, and either you buy or you don't. They're saying, "Hey, come as you are, you're always welcome."

The Power of Simplicity

There are a lot of impressive tools and features available for websites today, but I'd rather feel comfortable and welcome. If you want me to spend my money, make it easy. I'm not looking to spend my evening making upgrades and changing browsers just to give you my money.

Perhaps I'm old-fashioned, but if you want my money, make me feel comfortable. I don't need to be told I have to change to give you my money. I'm actually glad there are so many sites I can't view; it saves me money.

In conclusion, wishing you success in your online business endeavors. Remember, the KISS principle is timeless and can be the key to retaining and attracting more customers.

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