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Tips on how to magnetize customers to your business

Maintaining relationships with your customers is highly important. The eighty percent success of your business comes from the so-called “repeat customers”, so keeping these people coming back should be on your priority list. But aside from these familiar faces, attracting new customers is definitely a necessity. So how will you maintain and attract customers to your business?

Gathering feedbacks – The reason why some customers keep coming back to you is because you solved their problems or meet their needs. However, time will come that you have to find out if you are still providing them solutions to their problems or meeting their needs. And one of the effective means to do this is by reaching out to them through your own website, written surveys, questionnaires and more. Here, you have to include some questions about your past clients current needs and experiences. 

Create your own database – An email is important when reaching out to your regular customers. When doing a mass mailing, add some personal touch that will capture their attentions and make sure you’re meeting their needs. And remember that there are many businesses that send almost the same reminders over and over again, so you should change your own style in contacting your customers.

Maintain accountability - Honesty and accountability are two factors that regular customers look for in any businesses. Hence, making mistakes such as failure of delivering an item or mistreating a customer should always be followed with a sincere and simple sorry.

Offer incentives – You can give discounts for anyone who fills out the survey that can help you determine the customer’s dissatisfaction or why some of them switch to another.
Establish Trust – Customers always go for businesses that let them taste reliability, so when offering a solution to a problem, provide them a guarantee.

Maintain a friendly-user and creative web design- In business, physical appearance also matters. If a web site is incorporated with artistic graphic designs, it always attracts the customer’s attention. But make sure that you provided everything that any customer or client needs. Creativity will only make sense once if the customer did not find anything useful on your website because some of them may not visit your page anymore.

Whether you’re trying to bring back those you have lost or maintain your own regular customersFree Reprint Articles, bear in mind that good customer service and flexibility are some of the quintessential things a business should always have. And all of these will reflect on your business’ website as well. A custom website adds personality to your business. There are companies that offer different services in web designing which includes custom web development. They can tweak your page according to your needs that will surely magnetize customers.


Source: Free Articles from ArticlesFactory.com

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