Brake Repair - Keeping it Real and Safe

No matter the price tag, every automobile relies on a braking system to stop. Whether a gentle decrease in speed while approaching a stop sign or a sudden slamming of the pedal when a deer darts out in front of the car, brakes are a safety feature every driver relies upon. Whether transporting the children to school, sports, dance, the library, to work or taking a family trip to see the grandparents, safety is a number one priority for drivers. If a squeak, squeal or grind of metal sound occurs, the brake pedal feels soft or spongy, a trip to the brake repair shop is a must on the “to do” list.

The Yellow Pages, the Internet, a family member or friend can all direct a driver to a mechanic or repair shop. It is a driver’s responsibility to familiarize themselves with the Owner’s Manual of their car or truck and understand the braking system on the vehicle. A power brake, disc, drum, shoes, pads, hydraulics, brake lines: there are numerous terms that are not a part of daily conversation. Flex fuel or electric vehicles may have additional terms the owner should be aware of prior to releasing their keys at the brake repair shop.

A technician will be able to evaluate the cause of the sounds that are creating a concern with the car. A squeal, squeak or grind when the brake pedal is applied could be caused by dirt or debris buildup on the pads or shoes. A good washing may solve the problem. But eventually the time will come when brake repair or replacement will be necessary on the car.

With so many repair shops lining the streets in every town, it can be difficult to choose one. If the car or truck is still newer and under warranty, it is wise to return to the dealership where the vehicle was purchased. Several manufacturers are now offering extended warranties, which might include brake repair. But if the owner is on a budget, an independently owned and operated business or a part of a national franchise may offer a more budget friendly or discounted repair service. Look for a Licensed & Certified certificate hanging on the wall near the check in location. Ask if all technicians are certified to work on the make and model of the car or truck. A sign with a list of the cost of all services, parts, labor, fluids and disposal fees should be prominently displayed. A wall devoted to customer testimonials who are willing to tout their satisfaction with the service they received at this establishment is a positive thing. Request all estimates, repairs, warranties, guarantees and disclaimers be put into writing, and an explanation of any “Lifetime Guarantees” and “null and void” issues be clarified before leaving the shop.