A Two-Way Street: How clients and vendors can work together to improve employee wellness (CASE STUDY
In my previous case study article, I revealed how we increased employee wellness program participation for a large government agency by 69% in just a few years. While there were many key action step...
In my previous case study article, I revealed how we increased employee wellness program participation for a large government agency by 69% in just a few years.
While there were many key action steps that contributed to our success, including the creation of consistent, congruous program offerings across 5 locations, what guaranteed our success was the attitude of our client.
In many large companies, and in government agencies in particular, management adopts an attitude that says "We've always done things a certain way, and your job is to fit into our pre-set paradigm."
This is all fine and good, of course - if in fact, the ways things have always been done is helping you meet your current goals.
But for companies dissatisfied with their ROI on employee wellness programs, adopting a spirit of open-mindedness and innovation is crucial to lasting change.
Happily, our client realized this and gave us the freedom to innovate at will. In turn, we took it upon ourselves to go above and beyond the requirements of our contract and provide massive value to our client and their employees.
When bringing in a professional to optimize your employee wellness programs, simply follow the steps my client took:
In return for such trust and freedom, your contractor should:
Our client's innovative attitude paired with our enthusiasm about that attitude resulted in measurable, positive results for both parties.
Because we were free to implement what we thought best, wellness program attendance and employee well being enjoyed a notable increase. Because of this notable increase, the program manager received recognition and a promotion within the client organization. This promotion caused our client to give us even more freedom and flexibility in our work; an increased level of trust for us to "do our thing!"
We shined, our client shined, and most importantly, the employees we were hired to serve were given the opportunity to truly shine.
This case study is a best-case-scenario example of what can happen when clients and contractors work together to improve employee wellness. In fact, our experience with this company was so positive that we have nominated them for the Healthiest Employer Award.
Is your company ready to shine?
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ABOUT THE AUTHOR
Fran Dean Bishop is an award winning business coach and CEO with 20 years in the health management industry. She founded Aerobodies Fitness Company, (now AFC Management Services), in 1994 as a corporate service provider of health promotion, fitness management and behavior change programs for the private sector and federal agencies. Fran also designed and launched two successful health technology innovations, MyEquilibriumCoach and MECkids.com. To request Fran for a speaking engagement or workshop, contact her at firstname.lastname@example.org - 703-402-8477.