Business Basics

One of the best ways to improve or grow your business is by improving employee performance. A great way to do this is by putting your business Policies and Procedures online. How can that help, you may say? Before I answer that, let me say that business fundamentals which include policies and procedures are a major part of business functionality.

However, something has to be done with that knowledge before it can be realised. There are a lot of educated paupers out there. You don't want to have the best policies and procedures of any business but still go out screaming that you went broke because you didn't apply what you learned in the process.

Knowledge must be managed to be effective. Some great ways to do this are:

· Distribute your policies and procedures online

· Make them easily accessible by your employees

· Teach your employees how to access and use them

· Get new information to employees fast

Change and in particular, fast change can be hard for employees to handle but can be devastating if it doesn't happen quickly. How fast a change is made in business can be the difference between staying in business and going broke. It can even be a greater challenge to get up-to-date policies, procedures and other business know how into the hands of employees fast.

In some cases, policies and procedures can be out-of-date by the time employees receive them. Because of the time it can take to write, print and distribute documents, effectively they could be obsolete.

Loss of employee productivity and customer service is a real factor when there is a lack of understanding of the current policies and procedures and this is a real risk to your business.

Accessibility to this information will determine the effective use of policies and procedures.  If staff find it too difficult to access instructions at precisely the time they need them, they will either not bother gaining access or pretend they have already utilised the information.

Bulk manuals in printed form are often physically too difficult to navigate. The answer is simple. Improve work and business by improving your employees' ability to do their job by putting your policies and procedures manuals online. Employees will have a silent partner at their beck and call. This partner has all the answers to problems and questions your staff encounter while performing their jobs on a daily basis.

This silent partner is easy to set up. You don't need a computer programmer or IT specialist to implement this. All you need is a computer with Microsoft Word and staff access.

This specific information can be on their computer desktop. No more wasting time looking for the information. No more problems associated with cumbersome manuals and documents. Improve your employee's productivity by giving them access to your policies and procedures manuals online.