Cash Saving Business Phone Calls

There was also another downside. On more occasions than one, we lost contact with our drivers and this was a nightmare. It's the customers' prerogative to change their minds, however inconvenient this is for us, and when they do, we need to be able to pass changes to our drivers quickly. When we can not contact them, this results in pointless manpower. I had been probing around for alternate communication packages but a lot of the time, these were deceptive. One of the packages only turned out to be worth it, if you were making external calls. We even ended up spying on the competition to try and find out what they were using. It seemed there was light on the horizon, when I went to a conferance and there was a telecommunication consultant there who knew what he was talking about. He certainly inspired us with his confidence.

When he arrived at the administrative center, he seemed to know what was necessary. He knew what we needed and even showed us additional ways to save money. In the sitting he presented his overall package and plan. The consultant met with everyone involved for a quick briefing to make sure everyone was happy and positive with the system. In fact it could hardly have been simpler to understand. Straight away I could see an advance in the communicating between office staff and drivers.

I was remarkably impressed with this telecoms consultancy service. The best part about the brand new system is just how cost-efficient it is. I also liked the fact that the bills, now all came in one monthly bill which was then broken down. This made keeping records easier. Because the idea can be scaled up as we expand, our future needs have also been taken into account. We no longer lose contact with our drivers.

The telecom services system in place really has helped us to reroute drivers, improve customer satisifaction and make wasted money a thing of the past. The drivers themselves feel a lot happier that channels of communication are so much more smooth so that they can report back unforeseen problems in traffic, weather conditions etc, which in turn can help their colleagues. Numerous business are still operating in an old fashioned way but not us. We are looking great for the future.