Compare the Selection Process of Different Service Industries

The main purpose of this article is to select the best candidate which suites the requirements of the position in the hotel. Hotel Hilton which is the famous hotel chain in the world is opening a new hotel in Stratford and it needs best talents in its hotel to provide excellent services in its new establishment to make it successful. The selecting process of Hotel Hilton and other service industry will be compared to know the effectiveness of both the processes.

The selection process at Hotel Hilton Stratford

Hotel Hilton first of all, recruits the maximum candidates with the help of external sources of recruitment i.e. by publishing advertisement in newspapers and by recruiting the candidates from universities. After recruitment, they invite the suitable candidates for interviews. Face to face interview is taken to know the communication skills of the candidates and for judging them on different basis.

After testing the candidates on the basis of their experience and educational level and many other basis, aptitude tests are conducted which verifies the candidates and tests them on the basis of their aptitude level which tells the basis decision making power of employees and how they are capable of handling the critical situations.

Finally, the no. of candidates are selected which are given training for the further processed in the organization and after training for 20 days, again a test is conducted in which the most suitable candidates are given a permanent letter for appointment.

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The selection process at Riverview Bistro

Riverview Bistro is a restaurant in Stratford which provides great taste and experience to food lovers in the city. It conducts parties, bridal showers or other events and provides the menu according to the event to provide excellent experience to the customers.

 Riverview Bistro hires its employees through its website. It provides a column on a website for hiring employees and invites the capable employees. The applications are checked and the qualifications of the candidate and requirements of the restaurant are matched and then the selected applications are called for an interview.

In interview the couple of questions are asked to check the work experience and knowledge of the candidate. After that, practical situations are given to the candidates to handle the situations which can happen in the restaurant and then the best candidate is chosen on the basis of the final tests on aptitude which tests the knowledge and aptitude of the candidates. This takes time but is adequate for handling the situations at the workplace and for managing the work well.

The article concludes that the recruitment and selection processes are very important for the future success and growth of the organization. Both the organizations Hotel Hilton and Riverview Bistro follows different procedures for acquiring the best talented resources.