How One Retailer Reduced Internal Communication Costs by 90% Using This Free Tool

It’s actually very simple. Ever heard of the intranet? An intranet is what large businesses use to communicate internally. Well, Connecteam is like an intranet mobile app on steroids. You can collaborate with deskless employees, run your operations, and develop professional skills all on a completely branded and secure employee app that’s free and simple to use – so it’s also great for small businesses.

But you’re here because you want to dig deeper. Ask, and you shall receive.

Let’s start by throwing some numbers at ya: 66% of organizations can’t attract employees that possess the necessary skill set for their businesses to grow. 41% of organizations have problems retaining these critical-skill employees, and these numbers are part of an ongoing trend over the past four years. So what this all mean in dollars and cents? Well, it means an expensive recruiting war between companies trying to poach top talent is underway.

Back on the battlefield, victory goes to those that have the most advanced technology and tactics. It’s as simple as that: Adapt, modernize, or go home defeated. 

Can you see where we’re going with this? A successful business is one that is founded on a core of great employees. If you want to recruit and retain the type of employees that will make your business grow and flourish you need the most modern tools and tactics at your disposal. In the ongoing War to Attract & Retain, these are the trenches in which the battle is fought.

At the HR offices of the FOX Group, the largest clothing retail group in Israel, this is hardly news. They’ve been running various creative programs to motivate their employees, enhance career opportunities, and develop excellent managers. Some of their programs have been more successful than others. Since most of their employees work away from a desk or work station, engaging this mobile workforce has proved to be a challenge.

There’s enough research out there to know that having more engaged employees leads to happier employees, which leads to higher retention, and eventually lowers your operational costs. For FOX Group, the justification for using Connecteam was much more readily attainable.

FOX was able to lower the cost of delivering procedure manuals to their employees by about 90% using Connecteam’s platform for employee app creation. The FOX employee app eliminated the need for printing and shipping procedure manuals, which made up the largest chunk of operational costs.

Finally, the cherry on top is that every manager can use the Launch Pad to gather insights on how their teams ae using the mobile app like: which employees opened their procedures manuals, how did they engage with the asset, and how did it compare with other assets distributed previously.

Most businesses that manage employees away from designated work stations are already aware of how difficult it can be to communicate effectively.

That’s why if you manage deskless employees we want you to take away a few suggestions from this success story:

1. Find a cost effective way to communicate with your employees using mobile devices.
2. Find a comfortable and enjoyable way to communicate using the mobile phones your employees already know and love.
3. Measure the performance of your new tool and compare to see if you are, in fact, creating a more effective way to collaborate, run your operations, and develop your employees’ skill set.

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