Process Policing- Auditing The Process In Architectural Drafting Services

The Architectural CAD drafting services world has joined the trend of spending thousands and millions of dollars for ‘fixing’ quality errors in their output. Many experts claim that Process is the source of quality, hence any errors spring from either a faulty process or workers not following that process.

This article looks at Auditing of the Process inarchitectural drafting services.

 Isn’t a process about complicated machinery and factories? When did drafting become a process?

There is an element of truth in this simple thought. While management experts will break down the simple act of getting ready in the morning to a flow chart, the fact is that written processes are really needed in these circumstances:

• Communication of task goes down through many channels
• Many people are working at creating parts of the same object / machine / project
• Services are what are being sold / performed, e.g. architectural drafting services

OK. We pledge to follow the process. Why do we need this ‘Auditor’ now?

The auditor, apart from being an fresh set of eyes, also will give an unbiased opinion on the following important points in architectural drafting services:

• Is the process competent? (i.e. if followed, will it produced quality output within the resource and time constraints?)
• Is the process being followed?

Who are the people chosen to perform the audit in architectural drafting services?

An audit is different from checking. It is evaluation.

So let’s see if these question lead us to decide who will be the ‘Process Police’?:

• Should the Process Auditor be a part of the process himself, i.e. the member of the same team, or a parallel team?
• Should he have ever performed the task of architectural drafting services?
• Must he be a qualified architect or drafter?
• Must he have auditing experience?

We answer these interesting questions in our next blog:Auditing Architectural Drafting Services-Whom do you Call?