Andrew Karasev

Dynamics GP San Diego and Orange County VAR Newsflash: Cutting ERP Support budget

When you are facing economy prosperity, you plan to expand with your ERP and MRP system – upgrade to newest cool version, add user licenses, customize the system to automate unique business processes…  

In recession time, which might be what we are enjoying now – you probably should design different strategy, and it is intuitively about freezing on new spending and expansions and simply trying to get through on skeleton.  We are consulting and implementing Great Plains Dynamics GP and our experience covers at least two recessions and we would like to give our couple of cents on what was working and what was not:

1.       Version Updates.  These are probably not the top priorities and you should also take into consideration that normally in recession time computer software vendors, including OS, SQL, Add-Ons are trying to hold on new version release.  So, if your Great Plains version did the job through 2006 and 2007 – you should be reasonably safe in postponing upgrade until the better times

2.       Customizations and their support.  Here you probably may decide not to dive into new Great Plains customization programming project, however you may decide to optimize existing customization support: normally data repair, reporting, light logic modification.  And here we are coming close to our discovery and dismay about Great Plains support offshoring

3.       Offshoring versus Local Project management.  Pure US based Dynamics GP programming: Dexterity, eConnect, Integration Manager, eCommerce Microsoft Visual Studio web site coding might cost you too much.  However, Great Plains Customization Project Management, in our opinion should be based in USA or Canada.  In our experience, how subjective it might be, we recommend you to switch to Great Plains Customization Partner, who is offering nationwide Dynamics GP modifications support with local project management, fueled by wholly owned subsidiaries with Great Plains Programmers in labor cost optimization regions

Article Tags: Great Plains Customization, Great Plains, Plains Customization

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