Enhance Your Business with SMS/MMS Messaging App
In today's era, the number of mobile phone users in the world is expected to pass the five billion mark by 2019. Merchants, businessmen uses this power of mobile phone to reach out to millions of customers around the world. Sending SMS/MMS messages is one of the best technique which you can adopt for improving sales figure.
We live in an era where any tiny and colossal information can be accessed easily by the help of “MOBILE PHONE”. According to Statistics Portal Survey, the number of mobile phone users in the world is expected to pass the five billion mark by 2019. In 2016, an estimated 62.9% of the population worldwide already owned a mobile phone.
In the below image, you can see worldwide mobile phone user penetration worldwide from 2013 to 2019
Now we know the power of mobile phone and its impact on our daily lives. A study led by Nottingham Trent University reveals that on an average, we check our phone for any message or call 85 times a day.
Power of Mobile Phones-
Merchants, businessmen uses this power of mobile phone to reach out to millions of customers around the world. Sending SMS/MMS messages is one of the best technique which you can adopt for improving sales figure.
It is really noteworthy to send promotional and informative SMS messages to your customers so that they can have all the major info on their fingertips. Be it any promotional coupon for any occasion or informing about maintenance mode in advance, SMS/MMS messaging is the right medium.
Mostly, SMS/MMS messages are read by the recipient sooner or later and if it is a coupon redemption or alert message, then recipient do check them immediately.
Imagine getting a promotional mail from your favourite coffee shop which is offering Caffè latte at 50% discount on an online order. You will avail that offer and reach out to your mail at the time of coupon redemption and your internet connection is lost.
How irritating that is!! Now imagine getting an SMS message for the same discount message. You can see the SMS any time (even when you don't have an internet connection) and redeem your coupon.
Sales Figure Talks-
Now we know the power of SMS messages, we should use in our business to engage more customers and if you are a startup then you should definitely make use SMS messages for effective sales.
We all know that Salesforce is one of the best CRM tools for managing your business and customer relationships. Your Sales Reps can effectively manage the sales and engage all your customers with the help of this CRM.
To help your Sales reps with SMS/MMS messaging, you can use Smart SMS APP by which you and your Sales reps can send Single, Bulk SMS/MMS to your contacts, leads, accounts, etc.
This Salesforce SMS app does wonders!! It is compatible with standard and custom objects of Salesforce and works with Professional, Enterprise, Unlimited, Force.com edition. You can send SMS from the object record view, Object list view and bulk SMS flawlessly.
We all know how busy Sales Reps are with day to day activities in Salesforce. It may be possible that they send around 3 to 4 bulk SMS and countless single SMS to the records. Imagine each time entering the message body is time-consuming.
So, to save the time and effort of your Sales Reps, we have come up with SMS Template feature. By the help of SMS Template, you and your users can create various templates for each object and use them while sending messages from Salesforce seamlessly.
Everybody loves to holiday and spending time with their loved ones. What if you have to send a greeting message to all your prospects, customers on any holiday? With SMS Scheduler feature, you or your Sales Reps can schedule sending SMS to the records beforehand. Few settings and you are good to go with SMS Scheduler.
Your Sales Reps don't have to keep hawk’s eye when a new important record is created in Salesforce. Just make use of SMS Workflow Configuration and automate the process of sending SMS.
All you have to do it to create a workflow configuration from the SMS Workflow Configuration interface" and add a new rule in your Salesforce Org by selecting the object, creating the criteria and creating a new task for sending SMS. Now, whenever Evaluation Criteria is met of that object, then SMS will be sent out automatically.
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ABOUT THE AUTHOR
Author is a content developer and writer at Girikon. She loves writing and sharing topics on , salesforce development, web programmin, salesforce implementation partners and latest trends going around in web world.