Andrew Karasev

Great Plains Dynamics GP Guru Series: Customization and Reporting

If you are looking for unquestionable Great Plains or Guru level corporate ERP technology expertise, please, read this small article for initial orientation.  Having average 10 years GP technology, customization, programming and reports design expertise, plus after publishing and getting recognition from the GP market and Microsoft Most Valuable Professional Program in Dynamics GP, we feel comfortable to announce our offer to help you if you are giving up on current Great Plains Partner, VAR or Reseller support and need second opinion

Please, do not give up in feeling that your GP implementation, customization, modification, reporting situation is too grim and nobody could help you, help is just under the cornet, feel free to describe your Great Plains implementation problem and we will do our best in trying to recover the situation

1.       Great Plains Customization and Add-Ons issues.  Here you have to have somebody who is familiar with GP business logic and if you are frustrated in low level errors, please seek GP consultant expertise, who knows how to switch on Dexterity log file logging.  Also, recommended way is setup Dynamics GP Dexterity debugging workstation, where your GP programmer could catch the error and change the code accordingly

2.       Modifier errors.  These are typically associated with VBA scripting.  If your Dynamics GP license has customization site enabler module, you could do VBA debugging on your own, if you have VBA programmer in IT staff

3.       Report Writer Errors.  RW is Great Plains Dexterity module, which allows you to modify existing reports ad-hoc.  Such reports as SOP Blank Invoice Form got to be modified, as your company logo should be placed on the left upper corner.  With Great Plains Report Writer you typically have version upgrade issues, where RW code should be analyzed and Calculated Fields revised

4.       Crystal Reports duplication issues.  We often hear these complaints from Great Plains customers, especially when CR was designed by novice GP programmer.  In any case, CR is not a panacea, it is rather very efficient reporting tool, meaning that SQL select statement of SQL View or stored procedure should be your duties to program

5.       Dynamics GP Customer or Partner Source.  First, we recommend you to search if you issue is already known and the fix is described in Knowledge Base.  If not, and in our opinion this is very unlikely, but let’s assume that you are on the pioneering edge of Dynamics GP technology, then be sure that you got from you Great Plains VAR your customer source login and credentials, in this case you Dynamics GP annual enhancement program should have the structure of included number of support cases as well as the price for the new support case placement

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