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How to Troubleshoot Black Screen Issues on Windows 10?

On Windows 10, a black screen can happen for many reasons. It could be related to an issue with a recent graphics driver update or physical connection between the display and video adapter. Also, you may experience this behavior while upgrading to a new feature update or applying a new cumulative update.

Windows 10 devices are effective and smooth-functioning, but there are numerous issues you may face in its lifetime. One such issue is the black screen error. It may be raised because of a graphics driver issue or a malfunction connection between video and display adapter. If you are facing the issue as well, then you have come to the right post. So, here are the steps to fix black screen issues on Windows 10.

Troubleshoot Black Screen with Desktop Access on Windows 10

If you want to troubleshoot black screen with desktop access on Windows 10, then pursue the instruction given below.

  • First of all, you have to press Control + Shift + Esc keys at once on your keyboard to launch Task Manager.
  • After that, you should select the More details option.
  • Go to the Processes button.
  • You have to navigate to Windows Explorer and right-click on it.
  • Now, choose Restart.

Terminate and Restart Explorer.exe

If you want to terminate and restart explorer.exe, then you can follow the provided steps.

  • Get started by pressing Control + Alt + Delete at once on your keyboard to launch Task Manager.
  • After that, go to More details tab.
  • Navigate to Windows Explorer service and choose End task option.
  • You should select the File menu.
  • Later, choose Run new task.
  • Now, you have to enter the pursuing command and select the OK tab: ‘explorer.exe.’

Troubleshoot Black Screen through Safe Mode on Windows 10

If you are facing issues about software, and you can’t access the desktop, then you will require to open ‘Advanced startup’ on the system to start in safe mode to fix and repair the black screen issue.

Access Advanced Startup with Three-Fail Boot Process

If you want to access Advanced Startup with the three-fail boot process, then pursue the instruction given below.

  • To get started, turn on the device.
  • When the Windows logo comes on the screen, hold the power key to disrupt the startup sequence.

Access Advanced Startup with Bootable Media

If you want to access Advanced Startup with bootable media, then you can follow the provided steps.

  • To begin with, turn on the system with a USB installation media.
  • After that, you should select the Next tab.
  • Go to Repair your computer URL in the lower left-hand side of the screen.

Boot in Safe Mode

If you want to boot in safe mode, then pursue the instruction given below.

  • Go to Troubleshoot.
  • You should select the Advanced options tab.
  • Navigate to Startup Settings.
  • You have to select the Restart tab.
  • Now, during the ‘Startup Settings’ hold the 5 or F5 buttons to choose Safe Mode with Networking.

Run Clean Boot

If you want to run a clean boot, then you can follow the provided steps.

  • Go to Start.
  • After that, you should browse for msconfig, choose the System Configuration thing in the result to launch the experience.
  • You should select the Services button.
  • You have to tick the box of ‘Hide all Microsoft services’.
  • Go to the Disable all option.
  • Select the Apply option.
  • Choose the Startup button.
  • Navigate to the Open Task Manager.
  • You should choose the Startup button.
  • Then choose every app and select the Disable tab in the lower right-hand side of the screen.
  • Later, shut the Task Manager.
  • Select the OK tab in the System Configuration knowledge.
  • Now, reboot the system.

Fix Black Screen with Clean Boot

If you want to fix the black screen with a clean boot, then pursue the instruction given below.

  • You should launch Start.
  • After that, browse for msconfig, choose the System Configuration thing in the result to launch the knowledge.
  • Go to the Services button.
  • You have to tick the box of ‘Hide all Microsoft services’.
  • Then tick one of the services.
  • Select the Apply option.
  • Choose the OK tab.
  • Now, reboot the system.

 

Re-Enabling Boot-up Items

If you want to re-enable boot up items, then you can follow the provided steps.

  • Navigate to Start.
  • After that, browse for Task Manager.
  • You should select the Startup button.
  • Then choose an application and select Enable tab in the lower right-hand side of the screen.
  • Go to Task Manager.
  • Now, reboot the system.

Install Graphics Driver Again 

If you want to install the graphics driver again, then pursue the instruction given below.

  • To get started, launch Start.
  • You should browse for Device Manager and select the top result to launch the experience.
  • Go to Display Adapters branch.
  • You have to go to the video adapter and right-click on it, choose Uninstall device.
  • Select the OK option.
  • Now, reboot the system.

Downgrade Graphic Driver

If you want to downgrade graphics driver, then you can follow the provided steps.

  • Go to Start.
  • You should browse for Device Manager and select the top result to launch the experience.
  • Navigate to Display Adapters branch.
  • You have to go to the graphic card and right-click on it.
  • Choose Properties.
  • You should select the Driver button.
  • Thereafter choose the Roll Back Driver option.
  • Choose a reason why you downgrade.
  • Later, select the Yes tab to verify.
  • Now, reboot the system.

Turning off Fast Startup

If you want to turn off a fast startup, then pursue the instruction given below.

  • Get started by launching Start.
  • Browse for Control Panel and select the top result to launch the experience.
  • Go to System and Security.
  • You should select the Power button.
  • Navigate to ‘Choose what the power button does’ URL on the left sidebar.
  • Select the ‘Change settings that are currently unavailable’ URL.
  • You should clear ‘Turn on fast startup (recommended).
  • Choose Save changes option.
  • Now, reboot the system.

Turning off High Contrast

If you want to turn off high contrast, then you can follow the provided steps.

  • Go to Settings.
  • Select Ease of Access.
  • You should select High contrast.
  • Switch the toggle to disable it.

Stop RunOnce Method

If you want to stop the RunOnce method, then pursue the instruction given below.

  • Navigate to Start.
  • Then browse for Task Manager, and select top result launches the experience.
  • Go to the Processes button.
  • Choose the RunOnce method and select the End task tab.
  • Navigate to the Services button.
  • You should go to RunOnce thing and right-click on it, choose Stop.
  • Now, reboot the system.

Uninstall Updates

If you want to uninstall updates, then you can follow the provided steps.

  • Navigate to Start.
  • You should browse for Control Panel and select the result to launch the experience.
  • Beneath ‘Programs’ things, select Programs and Features.
  • Then choose View installed updates from the left-hand side.
  • Go to the current update.
  • Later, select the Uninstall option.
  • Now, reboot the system.

Delete Security Software

If you want to delete security software, then pursue the instruction given below.

  • Launch Settings.
  • Select Apps.
  • Choose Apps & Features.
  • Beneath ‘Apps & features’ field, choose security application.
  • Go to the Uninstall option.
  • You have to carry on with the on-screen to delete the application.
  • Now, reboot the system.

Create a New Account

If you want to create a new account, then you can follow the provided steps.

  • Go to Settings.
  • Then browse for Command Prompt and right-click on the result, choose Run as administrator.
  • Enter the pursuing command to make a new account and hit the Enter key: net user temp user /add.
  • Input the pursuing command to modify the account enter to ‘Administrator’ and hit the Enter key: net localgroup administrators temp user /add.
  • Reboot the system.
  • Now, log in with the new user account.

Access Advanced Startup with Three-Fail Boot Process

If you want to access Advanced Startup with the three-fail boot process, then pursue the instruction given below.

  • You have to turn on the system.
  • When the Windows logo comes on the screen, hold the power key to disrupt the boot sequence.

Access Advanced Startup with Bootable Media

If you want to access Advanced Startup with bootable media, then you can follow the provided steps.

  • You have to turn on the system with a USB installation media.
  • Then select the Next option.
  • Go to Repair your computer URL on the lower side of the screen.

Revert Changes with System Restore

If you want to revert changes with system restore, then pursue the instruction given below.

  • Go to Advanced Startup.
  • Then select Troubleshoot.
  • You should select Advanced options.
  • Thereafter choose System Restore.
  • Navigate to Next button.
  • You should choose the ‘most recent known working restore point’ which you think will solve the recent issue.
  • After that, you should select ‘Scan for affected programs’ option to decide the applications which will be affected after the restore point was made.
  • Select Close option.
  • Choose the Next option.
  • Now, select the Finish option.

Access Advanced Startup with Three-Fail Boot Process

If you want to access Advanced Startup with the three-fail process, then you can follow the provided steps.

  • Firstly, you have to turn on the system.
  • Now, when the Windows logo comes on the screen, hold the power key o disrupt the boot sequence.

Access Advanced Startup with Bootable Media

If you want to access Advanced Startup with bootable media, then pursue the instruction given below.

  • To begin with, turn on the system with a USB installation media.
  • Then select the Next option.
  • Now, select the Repair your computer URL on the lower side of the screen.

Uninstall the Newest Version of Windows 10

If you want to uninstall the newest version of Windows 10, then you can follow the provided steps.

  • Navigate to Troubleshoot.
  • After that, select the Advanced options tab.
  • Then choose Uninstall Update button.
  • You should choose ‘Uninstall latest feature update’ button.
  • Thereafter log in with the details.
  • Now, select ‘Uninstall feature update’ tab.

Daniel Ryan is a self-professed security expert; she has been making the people aware of the security threats. Her passion is to write about Cyber security, cryptography, malware, social engineering, internetPsychology Articles, utility software and new media. She writes for Microsoft products at office.com/setup.

    Source:https://daniel11ryan.wordpress.com/2019/11/26/how-to-troubleshoot-black-screen-issues-on-windows-10/

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ABOUT THE AUTHOR


Daniel Ryan is a technical expert who writes about productivity suites such as technical Antivirus. I writes blog posts, reviews, instruction manuals, news releases, and technical descriptions.Visit: norton.com/setup,norton.com/setup,office.com/setup



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